As credit unions look to better serve their communities, many are attempting to be more inclusive, reaching out to more diverse groups of potential members. With their people-first focus, credit unions are particularly well-positioned to [...]
2020 has not been an easy year for anybody. People and businesses alike are struggling. Unfortunately, many credit unions are as well. As marketers, we’re accustomed to putting a positive spin on things—of [...]
Fraud exposures continue to plague our industry, many of which are tied to the expanded use of remote transaction channels. And with COVID-19, these crimes have only gotten worse. What’s the deal with HELOC [...]
“Win the day” is a great motto and makes sense, right? Why is it so hard to do? Why is it that our mind keeps drifting toward the goal, causing procrastination to set in? Why [...]
As daily life under COVID-19 continues to change, credit unions should prepare for long-term changes to member behavior. With members taking to new banking channels and adjusting their spending behaviors, credit unions can design products [...]
Looking for a better way to create business continuity? You’re in luck! On this week’s episode of Banking on Experience, CIO Steve Ervolino of Dupaco Community Credit Union joins CRMNEXT CEO Joe Salesky [...]
Last week, NCUA issued Letter to Credit Unions 20-CU-17 to update the industry on the agency’s off-site supervision approach. The letter outlines changes that are effective June 1, 2020 and adds to guidance issued [...]
Thank you for tuning in to episode 75 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
I don’t have much in my savings account. I’m 21 years old, freshly graduated and a string of service jobs and editing gigs at the student newspaper didn’t leave me with much [...]
More than a great pick-up line, “can you name your banker?” is a good litmus test for you if you are the banker, aka relationship manager. Heck, you can substitute banker for any number of [...]
If online articles came with soundtracks, this piece would be accompanied by The Beatles performing their classic “Here Comes the Sun”. Perhaps you prefer the edgier version by Ritchie Havens or Nina Simone’s soulful [...]
NCUA’s latest Letter to Credit Unions (20-CU-17) provides an update to the agency’s offsite examination and supervision approach due to the ongoing coronavirus disease (COVID-19) pandemic. According to NCUA, the changes to NCUA’[...]
The House Thursday passed bipartisan legislation, on a 417-1 vote, to ease restrictions on how businesses use the paycheck protection program, expanding the terms of the loans. Also on Thursday, the Small Business Administration in [...]
A credit union’s strategy must evaluate the internal and external factors it will encounter on our journey through ordinary times and totally unprecedented circumstances like the COVID-19 pandemic and help its leaders create a [...]
Hispanic business owners who are struggling financially during the coronavirus (COVID-19) pandemic may not be aware financial assistance is available or may not have been able to access funds from other financial institutions. This is [...]
