Teachers Federal Credit Union ($7.8B, Hauppauge, NY) isn’t masking its commitment to coronavirus safety. It’s handing them out. Distributing branded facemasks to members and employees is just part of the protocols in [...]
If your credit union is actively, or wants to be, adding new select groups, you should buy an ownership interests in any shared branching or ATM networks you participate in that will allow you to. [...]
Recent events (global pandemic, anyone?) have been shining a spotlight on digital banking solutions in a major way. Financial institutions of all shapes and sizes have been scrambling to find new, innovative ways meet customer [...]
Because of concerns over the threat of fraud during the COVID-19 pandemic, NAFCU credit union members have asked the compliance team when the reasonable cause to doubt collectibility exception hold described in section 229.13 [...]
Thank you for tuning in to episode 76 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
The current pandemic and its immediate aftermath have upended our daily lives. As social distancing measures begin to ease in some states, many of us are trying to figure out what our new normal is [...]
The novel coronavirus (COVID-19) was declared a pandemic by the World Health Organization on March 11. But even before March 11, credit unions everywhere had already started planning communications to employees and members about plans [...]
Someday, hopefully soon, the pandemic will be a historical event that most consumers have bounced back from physically and financially. However, for many consumers the bounce-back time will take significantly longer or not happen at [...]
A settlement has been reached in the Equifax data breach lawsuit, of which CUNA, Leagues and credit unions are plaintiffs. CUNA filed suit against Equifax in October 2017 after a data breach that exposed the [...]
NCUA Chairman Rodney Hood will join NAFCU's State of the Industry virtual event to provide credit unions with an update on how the agency is working to support the industry amid the coronavirus pandemic and [...]
Bringing diverse talent and perspectives together drives innovation. Consider research published in Human Resources Today showing that 77% of respondents “believed that organizations benefit from hearing different points of view from their employees, and the [...]
What is the job of your website? While the answer may appear obvious, it’s important that you examine this crucial question through the specific lens of the buyer’s journey. Each and every prospective [...]
As leaders, we're always searching for the magic combination of skills to motivate our teams, run our organizations efficiently, meet member/customer demands, and stay viable in competitive markets. In our pursuit of all of [...]
Credit unions have been learning a lot about their capacity to lend during the coronavirus pandemic, and we’re not talking about just liquidity. As members were thrown out of work or saw their income [...]
George Floyd, Philando Castile, Eric Garner. These are some of the names of African American men whose deaths by the hands of law enforcement were captured on video. Horrific events like the ones these men [...]
