While leadership is more important than ever during uncertain times, don’t overthink it, Jayne Hitman advises. “Keep it simple and focus on your people,” says Hitman, national relationship manager for CUNA Creating Member Loyalty ([...]
The impacts from COVID-19 have undoubtedly left an indelible imprint on our world. The pandemic has fueled a health and economic crisis that will have a long-lasting impact on customer attitudes, behaviors and purchasing habits. [...]
How many marketing emails can you send each month? As you can probably imagine, the answer depends on a few variables. However, you might be surprised by just how much you can get away with. [...]
People helping people is the mission of the credit union movement. As a company built by, created for, and in service to all credit unions, we embody this mission. Against the backdrop of the COVID-19 [...]
The headline seemed newsworthy: Bank Credit Union Merger News The problem: it was not accurate. Credit unions and banks cannot and do not merge. The brief story did state that a credit union had completed [...]
A few days ago, a friend asked me a favor. Since I’m a “financial expert” (Um, really? Oh boy.), she asked me to speak with her friend about credit card options. The other person [...]
Want to have more fun at ALCO meetings? Let’s face it, ALCO meetings are no fun when you have poor performance numbers to report. They are even less fun when unpredictable markets make solutions [...]
I am of that odd generation that lives between Gen X and Millennials. Technology and digital transformation have influenced my life at every turn, I am not young enough to have been born into technology [...]
I’m no World War II historian. My rudimentary knowledge of history leaves me believing this, though: Showing up as one of the ally powers required more than just a statement of commitment. FDR didn’[...]
During the country's most recent crises, heroes and leaders have emerged with courage, humility and passion. These leaders became heroes in their communities during the country’s most trying time: '92 So. CA Riots - [...]
America is reopening and the economy is getting back to running on all cylinders! That’s the official narrative anyway. In reality, the drivers of industry and government are doing their damndest to crank our [...]
CUNA and the Leagues continue to push for credit union priorities in the next phase of COVID-19 relief legislation, CUNA Chief Advocacy Officer Ryan Donovan says in this week’s Advocacy Update video. Both chambers [...]
President Donald Trump Friday signed into law H.R. 7010, the Paycheck Protection Program Flexibility Act of 2020. The bill passed the House overwhelmingly with bipartisan support and the Senate by unanimous consent. NAFCU is [...]
COVID-19 will be an event talked about for many years to come. It will be known as the time when everyday lives changed and a new normal was adapted. However, one thing that will never [...]
Robotic process automation, or RPA, is technology that utilizes computer software programs, or “bots” to perform actions that a human would traditionally do, then reproduces and integrates those actions within digital systems to execute a [...]
