When NCUA issued its 2020 supervisory priorities, one item of note was preparing for the end of London Inter-bank Offered Rate (LIBOR). We blogged about this and briefly covered the topic in an article for [...]
Credit unions confront a new reality that is now shaped by changing member behaviors that are motivated by a national health and economic crisis. Thousands of non-essential brick-and-mortar shopping sites are closed for now. Credit [...]
CFOs are, understandably, making budget cuts across the board right now. As the economic downturn following COVID-19 takes its toll on the market and on individual consumers, credit union and community bank leaders are looking [...]
Thank you for tuning in to episode 77 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
What do employees really want out of their physical working environment? What’s the right answer in the open office vs private office debate? How does your culture resonate with employees in the workplace? These [...]
“Leadership is responsibility.” Today’s Covid-19 crisis makes Peter Drucker’s quote truer than ever. As the pandemic radically changes ways that companies do business, people are uncertain. Fear abounds. Leaders are responsible for even [...]
As the world S-L-O-W-L-Y reopens, business leaders should be preparing to reenter into a post-lockdown world. Operating in a lockdown environment while challenging also presents some opportunities. There have been new skills identified, new processes [...]
Small, low-income credit unions certified as minority depository institutions have until June 30 to apply for MDI mentoring grants from NCUA. The NCUA will make grants of up to $25,000 to help small institutions [...]
Throughout the coronavirus pandemic, credit unions have demonstrated why more than 120 million Americans have chosen them to meet their financial goals. NAFCU is proud to serve the credit union industry as the only trade [...]
The mission of CUES is to help credit union leaders reach their full potential. To do this, we provide a host of actionable learning experiences for established and emerging executives and board members. These learning [...]
Perhaps at no time is an organization’s culture more on display than during a crisis. Jayne Hitman and Paul Robert assist credit unions in shaping their cultures to shine at just these moments. Hitman [...]
The COVID-19 pandemic has upended many aspects of American life over the past few months, especially in terms of the U.S. workforce. Applications for unemployment compensation have soared during the pandemic, and the U.[...]
Paper, ink, and postage have a cost. But let’s face it, sending out paper statements isn’t just costly, it’s outdated. It takes time. Stapling, folding sheets, stuffing envelopes and posting? There are [...]
We’ve defined the job of your credit union website (see this post for a refresher), and that’s a great first step to creating a stellar site. But you won’t get very far [...]
As leaders of companies and organizations, we have a lot of control over our destiny. Each of the decisions we make – whether it's related to hiring, training opportunities, product development, or member/customer service – can [...]
