Meeting regulatory compliance requirements is a complex endeavor. One of the best ways a credit union’s leadership can successfully achieve compliance goals is to develop strong relationships with state and federal regulators. This requires [...]
Back in 2019 when Corona was still a beer, I began a self-inventory to discover where I needed to grow in 2020. As a part of my self-audit, I wrote down the names of the [...]
For the past two months I have been going on socially distant walks with my neighbor, Shannon Quimby. She is an international salvage DIY luminary, photo stylist for magazines like Better Homes and Gardens, and [...]
Low-cost masks, hand sanitizer, and other protective equipment have been made available to credit unions thanks to a recent collaboration of the National Credit Union Foundation, state credit union league foundations and Geiger. A portion [...]
Total retail sales surged 17.7 percent in May, marking the biggest monthly jump on record and an impressive rebound from April. May's surprising recovery provides "more evidence that April was likely the bottom of [...]
Managing your team can be a slippery slope if you start falling for common leadership myths. To stand your ground, you must find a leadership style that works for you—and dispel these misconceptions to [...]
Lockdowns and quarantines forced many businesses across the United States to close their doors this spring, leaving many employees without a job. The national unemployment rate shot up to 14.7% in April — up from [...]
One of these days you’re going to grab some coffee, turn on your computer and start your work day and, while dutifully reading this blog, get an email from your IT person informing you [...]
In a statement released on June 3, the CFPB provided guidance for credit card issuers regarding electronic disclosures. In light of the current pandemic, increased call volumes and possible staffing constraints, the CFPB granted relief [...]
At last week’s THINK Virtual Power Lunch, experts from CO-OP and Accenture dove deep into the current state of payments and how it may change over the coming months as a result of COVID-19. [...]
In many ways, society is now looking at the curtain rising on a post-coronavirus environment. Most states are in some stage of gradual reopening, retail entities (restaurants, shopping, financial institutions, etc.) are following suit and [...]
In the wake of the COVID-19 pandemic and the closures and restrictions that accompany that crisis, many parents have found themselves in the educator’s role, helping their student-children to finish the school year. In [...]
Credit union executives regularly ask me, “how do we stand out when we have so much competition?” There is no easy answer to that question because every credit union is different. Their memberships are different. [...]
If I hear one more person mention “the new normal,” I’m going to punch a monkey. If we ever do stabilize to a new normal, it won’t happen for a long, long time. [...]
The Federal Reserve Board of Governors’ work has boosted confidence in the financial system in the wake of the COVID-19 pandemic, CUNA wrote to the Senate Banking Committee Tuesday. The committee heard semi-annual testimony from [...]
