Recently, I was talking with someone about how difficult on-boarding of new employees has become during COVID-19. He was describing a situation of trying to add new interns and employees quickly to back fill the [...]
Leadership is a balancing act between guiding employees and giving them space to work autonomously. Each of us should strive daily to empower our team to handle their responsibilities – we hired them because of their [...]
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with the top three of our favorite things from the week. Mentioned this week: *It's PRIDE MONTH! Head to cupride.org [...]
Just as you’ve gotten used to working from home, you might be getting ready to head back to the office. If things in your state are starting to open up a bit, it’s [...]
If your credit union has over $100M in assets, your website should be generating millions of dollars. That’s why it’s important for credit unions to invest in their websites, especially during the COVID [...]
Are we at a tipping point for credit unions? Proactive credit unions that have been performing well for a long period of time are starting to reconsider potential mergers and acquisitions for relevance, stability, scale [...]
Protecting relationships with your members has become an important yet challenging priority in the wake of the COVID-19 crisis. Today, Fintech, megabanks, and other non-traditional competitors are targeting your members with marketing communications addressing their [...]
The Consumer Financial Protection Bureau (CFPB) Thursday announced the launch of a pilot advisory opinion (AO) program to publicly address regulatory uncertainty. According to the CFPB, the pilot AO program will allow entities seeking to [...]
The Small Business Administration (SBA), in collaboration with the Treasury Department, Wednesday released a revised, borrower-friendly paycheck protection program (PPP) loan forgiveness application implementing changes made by the recently enacted Paycheck Protection Program Flexibility Act ([...]
As credit unions continue to work toward digital transformation and the need to provide an omnichannel member experience, many face the challenge of how to handle the complexity of producing and delivering communications through the [...]
In recent weeks, the COVID-19 pandemic has changed many aspects of our society and emphasized the gravity of an updated business continuity plan (BCP). A clear BCP empowers your organization to operate smoothly and confidently [...]
It is hard for anyone to know the comprehensive impact COVID-19 will have on the financial marketplace, especially since the pandemic itself is still happening. While the long-term impact of this crisis is still TBD, [...]
For most credit union members, waiting for a replacement credit or debit card to physically arrive in the mail is a major inconvenience. Cardholders do not want to be hindered—by a lost or stolen [...]
The oldest members of Gen Z are approaching their mid-20s, and this young generation is already changing the world, shifting the social media landscape and throwing their weight behind the social movements sweeping the country. [...]
This week the Senate Armed Services Committee began its markup of the FY2021 National Defense Authorization Act (NDAA). Because many incursions, restrictions, and limitations that harm credit unions are frequently slipped into the NDAA as [...]
