First quarter call report data provides an indication of how credit unions initially responded to the COVID-19 pandemic. Although the industry likely won’t realize the full impact of the crisis until 2021 or later, [...]
While not a single one of us has been insulated from the effects of COVID-19, the financial impact has been very different for large segments of the population. 40 million Americans have filed for unemployment [...]
It’s not a secret that credit unions are fiercely devoted to their members. When the coronavirus pandemic spread around the world, credit unions were faced with new challenges that included navigating lobby closures, jammed [...]
I’ve heard it said that to have a voice is to have power, because without it is to be unheard, discounted. Imagine yearning, no, needing to be heard from the void, only to be [...]
Aside from the obvious COVID discussions, crisis communications, and social distancing guidelines, the country is in the midst of the first true mindset shift in our lifetime. Most consumers' current concerns are primarily centered around [...]
Credit unions are the nation's financial first responders and are the best equipped to support the people who need help the most, CUNA Chief Advocacy Officer Ryan Donovan said Tuesday. In a message to all [...]
NAFCU, along with the Defense Credit Union Council (DCUC) and CUNA, again voiced opposition against the inclusion of a provision regarding bank leases in the fiscal year 2021 National Defense Authorization Act (NDAA) in a [...]
The recent events in the United States—no, this time, not COVID-19—the recent events surrounding the urgent call for equality led me back to Martin Luther King, Jr.’s letter from a Birmingham jail. [...]
Your strategic plan created last fall is more than likely in a trashcan somewhere. Thank you, COVID-19. Strategic plans are one of the many casualties left in the pandemic’s wake. While situations have certainly [...]
The 2020 crisis caused by COVID-19 has really thrown members and credit unions into a frazzle. The combination of restricted branch access, employees working from home, the unemployment crisis, and the uncertainty of how or [...]
Competitive differentiation and reputation are everything. This is especially true for financial institution brands competing with commoditized products and services that all look the same. So, in this historic time of unrest, how does a [...]
From the great cult classic movie “Big Trouble in Little China,” Jack Burton – “I don’t get this at all?” Lo Pan – “Shut up Mr. Burton! You were not brought upon this world to get [...]
“Why do you have to bring in someone from another place to talk to me? You are my neighbor. Why didn’t you just introduce yourself?” It was a conversation that left me stunned, and [...]
When assessing risk mitigation, insurance monitoring is only one part of the equation. Insurance monitoring and collateral protection insurance (CPI) placement are powerful components of a comprehensive risk management solution that opens access to information [...]
Is your credit union struggling to drive real results online via social media? These 5 marketing tips will help drive top-line revenue through your credit union's social media Now more than ever, social media bridges [...]
