In the few short months since the novel coronavirus outbreak and ensuing social distancing measures started disrupting communities and economies across the globe, the unemployment rate in America has soared to levels not seen since [...]
In 2018, the Reputation Institute estimated 63% of the general public will give companies with excellent reputations the benefit of doubt when a crisis hits. In the age of COVID, protests, upcoming elections, and near-hourly [...]
A friend of mine recently found a new career home. They had been at their previous company for many, many years. However, when opportunity came knocking on their door, they had to take the chance. [...]
The U.S. Supreme Court today issued its decision in the lawsuit brought by Seila Law challenging the CFPB's single-director structure, determining that it is unconstitutional. In addition, it declined to hear the lawsuit brought [...]
Success doesn’t look the same to everyone. Consider the story arcs of fictional characters Don Draper and Peggy Olson of the television series “Mad Men”—the ’60s drama portraying the ad men (and women) [...]
I’ve been engaging in a lot of conversations lately about bias. Any bias we hold, especially unconscious bias, influences our daily interactions via perspectives we seek, ways we communicate, ideas we endorse, and even [...]
Spurred by health concerns and the rapid shift from brick-and-mortar to online shopping, digital wallet usage has surged in the time of COVID-19. As of May, the payment card portfolios of CO-OP’s client credit [...]
With 25% of the US population in the 18 to 34 age group, it’s critical for banks and credit unions to be intentional in planning for and addressing Gen Z’s unique financial needs [...]
The U.S. Supreme Court today denied an appeal from the American Bankers Association (ABA) to void NCUA field of membership (FOM) rule, a decision that marks the end of bankers’ nearly four-year battle to [...]
Most credit union associations, many credit unions, CUSOs and even some vendors present periodic awards to individuals or credit unions. These honor specific contributions and reinforce values the groups want to celebrate. Internally, awards reinforce [...]
Like all businesses, credit unions face potential litigation risks. For our industry, sometimes the lawsuits that impact banks can have an impact on credit unions later. To start the week off, I wanted to touch [...]
Has your credit union had a hard time hiring and retaining a Chief Information Security Officer? Is your current IT team unable to keep up with your security needs? CISOs are in high demand. Finding [...]
Thank you for tuning in to episode 79 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
Credit unions have done an amazing job of serving their members through the COVID-19 pandemic. From skip-a-pays to loan payment deferrals to emergency loans, you’ve been there for your members, demonstrating our people-helping-people mantra. [...]
2020 has proven to be a time that we need courage to push through. Some of the definitions of courage in the dictionary are “the ability to do something that frightens one”. Another one is “[...]
