Policymakers at the Federal Reserve, after some initial optimism that the Covid-19 slump would be deep but confined to the second quarter of this year, now seem braced for a more prolonged recession marked by [...]
Throughout the COVID-19 pandemic, the performance of debit has served as a bright spot for credit unions. While its usage suffered initially under stay-at-home orders, its recovery has been impressive. Recently, Visa’s Executive Vice [...]
Do you worry that your website doesn’t do a good job of turning prospects into sales leads? Would you like to keep visitors coming back after their initial visit? What you might need is [...]
BCU ($4.0B, Vernon Hills, IL) is honing its skills in predictive modeling as the SEG-based cooperative tracks and acts on financial issues COVID-19 is posing among its far-flung membership. John Sahagian, BCU’s chief [...]
Phishing attacks, payment app fraud, identity theft, and new COVID-19 scams continue to impact credit unions in 2020. An important component in fraud prevention is keeping your employees and members educated and informed on these [...]
We’ve all been disrupted, our daily routines, our hobbies, our home life, our work life, and so on, and so on. The only thing certain is that things are uncertain. However, uncertainty breeds creativity, [...]
Several times a year, I look forward to writing articles for CUInsight.com. I try to think of a topic that will resonate with those who might read it, and my July article was nearly [...]
As I mentioned at the end of my last article, I’m going to discuss the unique economics of a collateral protection insurance (CPI) program, including who pays and who benefits. It’s really unparalleled [...]
CUNA continued its engagment with the Federal Communications Commission by sending a joint letter supporting FCC’s goals of eliminating illegal automated calls but working to ensure consumers receive important, time-sensitive calls from financial institutions, [...]
The CFPB is launching a week-long virtual event, Consumer Financial Protection Week, that will focus on how the bureau is protecting consumers in the financial marketplace, address issues consumers are facing today, and inform consumers [...]
The global pandemic has touched virtually every aspect of consumers’ lives, prompting them to evaluate which service relationships truly provide value—and which don’t—in their transition to the “new normal.” Credit unions that [...]
The buzz about the global implementation of 5G has been going on for years now, with very high expectations and even some controversy taking place along the way. But even though full deployment takes time, [...]
Virtual is “in.” With most in-person conference and fundraising events cancelled due to COVID-19 restrictions, organizations must get creative in order to meet goals and missions typically fulfilled during these events. DCUC’s Annual Conference [...]
“So I'll meet you at the bottom if there really is one They always told me when you hit it you'll know it But I've been falling so long it's like gravity's gone and I'm [...]
We talk with our users a lot. We ask them what they’re learning on the app, how they like it so far and what they’d like to see from the Zogo team in [...]
