Shifts in economic and member behavior have forced credit unions to alter their short- and long-term forecasting. PSCU’s Advisors Plus Consulting has identified several focus areas for credit unions as they realign their strategic [...]
In this phone-glued-to-hand culture, you might think app-based banking is driving brick-and-mortar bank branches towards obsoletion. Not so! Old-school branches can breathe a sigh of relief, because – as it turns out – customers like having a [...]
TransUnion’s quarterly Industry Insights Report and monthly industry snapshot analysis shed light on consumer credit trends during the pandemic At the end of the last quarter, one key data point from our Q1 2020 [...]
A new report from Filene Research Institute (commissioned by CO-OP), reveals that credit unions’ best growth opportunities emerge when they connect payments to the financial wellness of their members. Analyzing the responses of more than [...]
Inclusivity has always been at the core of the credit union movement. After all, credit unions came into being to serve the needs of vulnerable populations who could not otherwise get loans or open [...]
Let’s be honest, advertising and marketing is a huge expense on your budget and unfortunately (and to your detriment) one of the first line accounts to get cut when expenses need to be reduced. [...]
As we approach fall 2020, the chance that you are still on track with your master plan that you started the year with is probably 0%. Heck for all of us, the plan we started [...]
CUNA will be engaged in House floor votes and several hearings in both chambers of Congress this week. The House is expected to consider two pieces of CUNA-supported legislation on the floor this week. The [...]
The Federal Reserve's Fraud Definitions Work Group earlier this year released the FraudClassifier Model to help organizations better understand the magnitude of fraud involving payments. A NAFCU webinar Sept. 30 will break down how credit [...]
Not everyone craves the professional spotlight. Some of us would rather stay in the background, doing good work and making strong contributions. Thankfully for introverts, there are many different ways to be heard and recognized [...]
This was written by the author Saturday morning, after the passing of Ruth Bader Ginsburg. I’ve been thinking about all of the stories of the strong women in my family today. This day. The [...]
COVID-19 has transformed your institution’s digital communication strategy into an immediate demand. However, many financial institutions still fail to meet customer-centric expectations. According to a recent Javelin report, most digital applications fail to deliver [...]
I’m not ashamed to admit it: I’m a Taylor Swift fan. Her pop-music beats are great for keeping my feet going on long runs, especially up steep hills. But even if you don’[...]
The nature of a credit union is to hold and secure sensitive information. For that very reason, many companies choose to partner with payment providers because they need someone to help them meet the highest [...]
It’s September 21st, which means tomorrow is officially the first day of Autumn! I personally am looking forward to the colorful foliage, cooler temperatures, and Halloween decorations. Looking back as Summer 2020 draws to [...]
