To help keep balance sheets in tip-top shape, credit unions are turning to optimization experts. It takes a lot of time to manage your balance sheet––to make sure, every day, that each and every [...]
As uncertainty continues around what “business as usual” will look like post-pandemic, it’s more important than ever to have the resources and support necessary to provide effective and compliant services to help you meet [...]
Hispanic Heritage Month was expanded into a month-long celebration of the Hispanic American community by President Ronald Reagan in 1988. Since then credit unions have struggled with how to best observe this annual event and [...]
As leaders – supervisory, managerial, and executive – we are tasked with delivering results. The outcomes we are responsible for depend upon the solutions we help others create. As quickly as operations change and strategy can pause [...]
The Federal Housing Finance Administration (FHFA) should ensure there is consistency between the policies within their regulatory purview and the directives of Congress during the COVID-19 recovery, CUNA wrote Tuesday to the House Financial Services [...]
In an editorial published in American Banker, NAFCU president and CEO Dan Berger stressed that the association stands ready to help and lead the credit union industry into a new era of financial services amid [...]
Although many of us have had to deal at some point with a senior manager who seemed to lack morals, empathy or sincerity, the majority of organizational leaders are not compulsive liars and cheats, out [...]
The past year has brought a tidal wave of change to banking and digital-first cards have come to the forefront of the new standards being created. Large financial institutions were already heavily investing in digital, [...]
COVID-19 has disrupted many aspects of everyday life, with one of the most notable being work environments. Financial technology providers and credit unions across the country have quickly adapted to some or all employees working [...]
The Fair Housing Act prohibits practices that lead to discriminatory effects, or disparate impacts, not just practices that include overt or intentional discrimination. However, it is not always clear when a practice or policy may [...]
In response to the California Wildfires and Hurricane Laura, the National Credit Union Foundation has granted over $100K in disaster relief support via CUAid to the California and Nevada Credit Union Leagues and the Louisiana [...]
Implementing a cloud-based document management platform is an integral part of a modern credit union’s operational infrastructure. Every day, hundreds of files flow in and out of your organization – many of which contain highly [...]
Last month I had the honor of headlining the Cooperative Trust’s “Commitment to Change” podcast. The subject was servant leadership and how defense credit unions exemplify this kind of leadership each day. The podcast [...]
The COVID-19 pandemic has brought to light how critical internal and external communications are in troubled times. Many companies naturally direct their focus outward during conditions like these, attending to customers and suppliers. Yet, communicating [...]
I don’t know about you, but I’m exhausted. Our deepening economic and political divisions are toxic right now, slowly fracturing families, friendships, neighborhoods, and even the credit union space. It’s heartbreaking. I’[...]
