In my previous blog post, I discussed how COVID-19 is impacting the auto lending industry. While industry analysts were not expecting 2020 to be a record year, with the widespread outbreak of COVID-19 in March, [...]
If you're a leader who's been able to turn a company around or achieve tremendous growth, you might think you can have the same results anywhere. But that's not necessarily the case. We see it [...]
Wave 11 of our Consumer Financial Hardship Study found that more than half of Americans check their credit scores at least monthly. When checking your scores, it may be confusing to see that your score [...]
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: How credit unions should honor Hispanic Heritage Month by LUIS A. VALDEZ-JIMENEZ, 360 [...]
As a credit union, you probably always feel like you're in a David v. Goliath situation when it comes to battling the big banks. If you want to take business away from those guys, you’[...]
Perfection should not be a prerequisite to anything in life. If we were required to already have achieved mastery before pursuing a new endeavor, growth would be impossible. How often though, in today’s cancel [...]
A data warehouse is a terrible place for your data. It goes against everything we have heard for the last two decades, but it is true that warehousing is the least valuable thing you can [...]
Confession ... our firm, which specializes in crisis response for credit unions, didn't see the crises of 2020 coming. Who did, really? While we eerily predicted in January that 2020 would be the "Year of the [...]
The NCUA board passed a final real estate appraisals rule, approved an exemption from the Bank Secrecy Act’s Customer Identification Program and heard a briefing on the new MERIT Examination system at its Thursday [...]
Retail sales showed a small recovery in August and rose 0.6 percent, following a revised 0.9 percent rise in July and an 8.6 percent increase in June. NAFCU's Curt Long stated that, [...]
It’s no secret that the coronavirus pandemic has altered the ways in which businesses interact with consumers—many engagements have shifted to online and mobile channels to protect the health and safety of customers [...]
Waves of cybercriminals infiltrating networks and stealing sensitive information is a perennial problem. But implementing the Foundational CIS Controls to strengthen your organization’s security posture can keep you ahead of the risk and prevent [...]
As a business leader, you spend a lot of time and effort—not to mention expense—to provide the best possible benefits for your employees. After all, ensuring that the members of your workforce are [...]
If we take only one lesson away from 2020, it’s that disasters are going to happen. However, knowing what form those disasters will take and when they will occur is virtually impossible. A year [...]
Celebrating its 85 anniversary, community-chartered East Idaho Credit Union ($309.6M, Idaho Falls, ID) serves more than 33,000 members across cities and towns that trace their heritage back to Old West wagon trails and [...]
