Flexibility in leadership
As we approach fall 2020, the chance that you are still on track with your master plan that you started the year with is probably 0%. Heck for all of us, the plan we started [...]
News Archives
CUNA engaged with House votes, PPP hearings this week
CUNA will be engaged in House floor votes and several hearings in both chambers of Congress this week. The House is expected to consider two pieces of CUNA-supported legislation on the floor this week. The [...]
NAFCU webinar to break down Fed’s FraudClassifier
The Federal Reserve's Fraud Definitions Work Group earlier this year released the FraudClassifier Model to help organizations better understand the magnitude of fraud involving payments. A NAFCU webinar Sept. 30 will break down how credit [...]
The power of introverts
Not everyone craves the professional spotlight. Some of us would rather stay in the background, doing good work and making strong contributions. Thankfully for introverts, there are many different ways to be heard and recognized [...]
RIP RBG: The thin, strong string that ties women together
This was written by the author Saturday morning, after the passing of Ruth Bader Ginsburg. I’ve been thinking about all of the stories of the strong women in my family today. This day. The [...]
3 tools for a holistic digital communication strategy
COVID-19 has transformed your institution’s digital communication strategy into an immediate demand. However, many financial institutions still fail to meet customer-centric expectations. According to a recent Javelin report, most digital applications fail to deliver [...]
What do credit unions and Taylor Swift have in common?
I’m not ashamed to admit it: I’m a Taylor Swift fan. Her pop-music beats are great for keeping my feet going on long runs, especially up steep hills. But even if you don’[...]
PCI compliance, why credit unions need to annually review their compliance
The nature of a credit union is to hold and secure sensitive information. For that very reason, many companies choose to partner with payment providers because they need someone to help them meet the highest [...]
CFPB increases enforcement activity with servicemember mortgage actions
It’s September 21st, which means tomorrow is officially the first day of Autumn! I personally am looking forward to the colorful foliage, cooler temperatures, and Halloween decorations. Looking back as Summer 2020 draws to [...]
Podcast: WFH Handbook with Jill Nowacki
As most of us recently found out, working from home is not always the nirvana we hold it up to be. Zoom meetings with dogs barking , the newly dual-purpose homeschool sofa, and your kitchen table [...]
The CUInsight Experience podcast: Mina Worthington – Dragon slaying (#91)
Thank you for tuning in to episode 91 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
We asked 5 college students how COVID-19 has changed their view of finance
Canceled concerts, non-stop Zoom meetings, face masks everywhere you look — nothing has been the same since those first few weeks of March. We asked five college students how COVID-19 has changed their views on finance. [...]
How to keep financial education thriving in a virtual world
As credit union professionals, financial education and wellness is baked into our philosophy. For many of us, that’s included in-person learning, including fairs and classroom visits. But with traditional forms of learning and member [...]
Real conversations: How to lead a meaningful discussion
When I ask executive audiences, “How many of you know that you need to have a conversation but you have been putting off actually having it?”, almost every hand will raise. Maybe your direct report [...]
NCUA provides $3.7M in grants, loans to help meet COVID-19 needs
NCUA awarded $3.7 million in grants and no-interest loans to 162 low-income credit unions, helping them provide affordable financial services to their members and communities during the COVID-19 pandemic. In April, the agency committed [...]