Lessons from the 80’s for engaging members
We’re all livin’ on a prayer these days. And those 80’s jams? Yeah, they bring back some memories (or at least some movie-inspired nostalgia for you babies out there.) Regardless, that kind of [...]
News Archives
The CUInsight Experience podcast: Bert J. Hash Jr. – Dig deeper (#97)
Thank you for tuning in to episode 96 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Trellance transforming data into actionable insight [...]
Hear industry experts discuss challenges that have emerged during the pandemic
You’re invited to join us November 9-11 for a three-day Road to Recovery webinar series event. The road to recovery starts with your members. Your community is counting on your support to help manage [...]
Digital card issuance thwarts fraud, pleases consumers
FIS data shows credit and debit card fraud jumped tremendously since the coronavirus pandemic hit the U.S., as reported in The Wall Street Journal. Credit card fraud was the leading type of identity theft [...]
Global gratitude
Worldwide, credit unions have stepped up in the face of COVID-19. In my role with the Worldwide Foundation for Credit Unions, I’m blessed to be connected to a network of global peers who continually [...]
OTR, operating fee proposal will maintain fair assessments
CUNA’s goal is to ensure a fair distribution of the charges for the supervision of credit unions, consistent with the Federal Credit Union Act, for all credit union regardless of charter type. CUNA submitted [...]
CFPB amends rule related to records, information disclosure
The CFPB Thursday issued a final rule to amend its Disclosure of Records and Information Regulation. In response to the bureau's request for comment on the proposed amendments in 2016, NAFCU sought clarification for the [...]
Buttoning down compliance using automation
Regulatory compliance monitoring can be automated reliably up to a point. Technology has made it far easier for most credit unions to button down the compliance required around onboarding members and initiating loans, notes Marcus [...]
PODCAST: Build member engagement with cards
The coronavirus (COVID-19) pandemic has accelerated both the move from cash to cards, and the use of advanced card technology including contactless cards, central issuance, and instant issuance. But it hasn’t changed the need [...]
NCUA & FinCEN issue additional guidance on hemp banking
As the hemp baking industry continues to grow and stabilize, credit unions need to be kept up-to-date on how to adequately serve legal hemp-related businesses. The National Credit Union Association (NCUA) recently issued a Letter [...]
Top 5 reasons to include texting in your collections efforts
In the past quarter century, texting—like the internet—has become ubiquitous. We’re used to communicating with friends and family via text throughout the day, sending quick hellos, and coordinating plans. Americans are also [...]
Credit Union Q&A: University of Hawai’i Federal Credit Union
The University of Hawai’i Federal Credit Union was spearheaded by 10 UH colleagues in the mid-1950s. Now, the credit union serves more than 30,000 members, including employees, students, alumni and family members of [...]
How to keep employees motivated
We measure the success of our businesses by our productivity. Are things getting done? Are they getting done on schedule? Are we staying within budget? Are we meeting members'/customers' needs? Are we innovating? But, [...]
CUInsight Minute with Lauren Culp – October 30, 2020
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: Small business lending will lead pandemic recovery by HEATHER BOSENKO, LUCRO COMMERCIAL SOLUTIONS [...]
6 last-minute Halloween costume ideas that won’t break your budget
Halloween is tomorrow! You may not be having the same experience this year as you usually would, but it doesn’t mean you can’t dress up! If you’re in need of a costume [...]