Since the coronavirus began its spread through the US in March, experts and government officials have been constantly developing and updating guidelines to deter the spread of the virus, requiring Americans to drastically change their [...]
If you’re trying to build or maintain healthy credit, knowing what’s considered a “good” score can be helpful. As you know, a good credit score can help you get approved and get better [...]
Each day, we all use authenticators to prove our identity and establish trust. Whether it's accessing our cell phones, bank accounts, or our employer's network, authentication is a part of our daily life. Without authenticators, [...]
“Empathy is a hard skill to learn because mastery requires practice and practice means you’ll screw it up big time more than once. But that’s how practice works.” - Brené Brown Empathy has [...]
This year has us examining everything with a new perspective. Financial institutions are a great case in point. Many are taking fresh looks at outdated policies and procedures, making progress in leaps and bounds. With [...]
To build an authentic brand, you need an authentic culture. It is quite straightforward. If your employees do not believe what your organization says it is about, your brand will be inconsistent. Most people work [...]
Digital innovation can provide a number of staffing benefits that might not be immediately obvious during this unpredictable time. First, if staffing needs are shifting, even temporarily, from needing people to handle in-branch traffic, to [...]
Registration for the 2021 CUNA Governmental Affairs Conference (GAC) is now open. Next year’s CUNA GAC will be held March 2-4 and delivered in real time using a full-feature, interactive digital platform. The online [...]
According to news reports, President Donald Trump has told administration officials to stop working with House Speaker Nancy Pelosi, D-Calif., on another potential coronavirus relief package until after the election. Pelosi and Treasury Secretary Steven [...]
The Great Recession came about in some ways because of mistakes made by financial institutions. The resulting damage and ongoing recovery remade many aspects of the industry, created a huge cleanup and a concurrent compliance [...]
The National Institute of Standards and Technology (NIST) has recently updated certain password guidelines that were previously thought to improve security.1These new recommendations aim to reduce vulnerabilities that result from the enforcing of certain [...]
The term “faster payments” is popping up more frequently – not just in payments-specific trade publications, but in the mainstream media as well – as discussions focus on the need to send money to consumers and businesses [...]
As we set out to write an opinion piece on what either the re-election of Donald Trump or the election of Joe Biden would bring for the financial markets, we thought we would wait to [...]
The coronavirus has forced credit unions across the country to dramatically change how they do business and serve members. At the onset of the pandemic in the United States, branches closed in nearly every state, [...]
The nature of credit unions has always been to hold and secure sensitive information. For that very reason, many companies choose to partner with payment providers because they need someone to help them meet the [...]
