It’s a wonderful credit union life
During this time of year, we are reminded of the importance of community, giving back, showing gratitude and the power of traditions. In a year with so many changes, it seems people are eager to [...]
News Archives
The multicultural opportunity in financial advising
People of color are drastically underrepresented when it comes to financial advising, both in advising and receiving these services. That means less access to the resources and systems that can make financial stability and generational [...]
How to implement experiments into your business innovation
Innovation is a key part of growing businesses. Great leaders are constantly seeking opportunities to improve products and services to better meet members'/customers' needs and encouraging employees to have an innovative mindset. To do [...]
Credit Union Technology Watch: Augmented and virtual reality (AR/VR)
With the introduction and expansion of 5G networks, the possibilities for credit unions and their technology will also grow. 5G technology is rolling out across the country and should be widespread by 2022 but in [...]
Organizational Alignment Part 2: Case studies and the important secrets they reveal
One of the most important growth strategies a credit union can implement is a routine test of the degree of alignment within the organization. But oftentimes, this is a poorly executed or entirely missed opportunity [...]
What credit unions should know about mitigating a crisis in today’s ‘cancel culture’ environment
It seems we can barely make it a week without hearing of someone or some organization being “canceled.” And no, I’m not talking about canceling subscriptions or the bazillion cancelled events this year due [...]
How credit scoring works
Knowing the basics about credit scores and reporting will help you develop smart credit habits and make effective decisions for your financial future. Over time, these good credit habits and decisions should have a positive [...]
CUInsight Minute with Lauren Culp – November 20, 2020
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: 3 fraud trends to watch for this holiday season by ASHLEY TOWN, CO-OP [...]
What are you thankful for in 2020?
As I sit here gazing at my Christmas tree, a thought pops into my head. Once Halloween has come and gone, we often skip right over Thanksgiving and head straight into the Christmas season. Radio [...]
Plan for 2021 with confidence
Are you struggling to pay for services to meet consumer demand during the pandemic? Even before COVID-19 disrupted this year’s strategic plans, demand for more convenient banking services was on the rise. According to [...]
From product pusher to trusted advisor
When I was the VP of Marketing at First Tech CU, I changed the name of the department to Cult-ivation. Quite frankly, I had come to hate what marketing had become in most credit unions. [...]
Quarantine SUCKS
I’m in quarantine for the 3rd week in a row. I was just about ready to go back to work and entirely too excited to do so and then BAM, my family was exposed [...]
NCUA proposes to allow capitalization of interest
The NCUA Board issued a proposal Thursday allowing credit unions to capitalize interest in connection with loan modifications. CUNA has strongly pushed the agency for this change in recent months, including in three letters to [...]
NAFCU announces hybrid 2021 conferences, gives CUs power to choose
NAFCU is planning to offer virtual and in-person option for several of its 2021 conferences to ensure credit unions have access to the industry's best training and education opportunities in whichever format they prefer. "NAFCU [...]
Inside Marketing: The 5 elements of digital member engagement
The financial services industry has shifted toward digital banking—perhaps slowly at first, then with urgency at the onset of the pandemic. This shift is creating new member engagement opportunities for credit unions, and the [...]