The IRS last week published a revenue procedure providing a safe harbor for taxpayers to deduct eligible 2020 expenses from this year's taxes under certain circumstances. The agency reiterated that taxpayers who received a paycheck [...]
As credit union executives and industry partners set their course for lending in 2021, they share prime areas for growing auto loan and mortgage volume. 1. Reach out to millennials. $840 million/60,000-member Point [...]
Recent trends indicate that consumers don’t stick to just one approach when searching for and purchasing auto and home insurance. While personal interaction is still important, experts recommend a newer multi-channel approach to meeting [...]
When COVID-19 spread across the United States in the spring of 2020, retail institutions, including credit unions, had to pivot standard operating procedures to provide member service while adhering to social distancing and other safety [...]
A few weeks ago, we blogged about holding virtual meetings into 2021 and the limitations of guidance issued by NCUA back in March 2020 with regard to the ongoing COVID-19 pandemic. Many federal credit unions ([...]
We recently hosted an insightful conversation between our own Mark Alguard and Erik Anderson, Director of Workplace Intelligence at Microsoft author of the HBR article “Microsoft Analyzed Data On Its Newly Remote Workforce” (https://hbr.[...]
The coronavirus crisis is stretching into its ninth month — and the pandemic is still weighing heavy on the minds (and pocketbooks) of many Americans. As difficult as they may be, times like these present an [...]
Carly, 22, Wells Fargo: I would! Their mobile app is awesome. Mac, 19, Coastal Credit Union: I wouldn’t. I feel like I don’t love my bank enough, or I haven’t had a [...]
The past year of economic change has impacted the ways in which credit union members interact with their credit union and transact on a daily basis – and research suggests these shifts may last well into [...]
There is no shortage of “good brands” out there. But when a brand graduates from good to great, that’s where the magic happens. A brand is the promise of an experience. Whether it’s [...]
During the past year, net-interest margin (NIM) compression has become a pervasive challenge for many credit unions. More broadly, many credit unions are experiencing difficulty generating sufficient revenue because of a lack of interest income [...]
J. Mark McWatters resigned Friday from his position on the board of the National Credit Union Administration. McWatters has served on the NCUA board since his nomination by then-president Barack Obama in 2014. CUNA President/[...]
NAFCU joined with more than 100 trade groups – representing financial services, small businesses, and other key industries – in a letter Thursday urging congressional leaders to "immediately address the overburdensome Paycheck Protection Program (PPP) forgiveness process [...]
During this time of year, we are reminded of the importance of community, giving back, showing gratitude and the power of traditions. In a year with so many changes, it seems people are eager to [...]
People of color are drastically underrepresented when it comes to financial advising, both in advising and receiving these services. That means less access to the resources and systems that can make financial stability and generational [...]
