Is your leadership going off the rails?
There is a lot going on in the world and at our organizations. In crisis mode, it can be easy to take up bad habits as we push to get things done and survive. But [...]
News Archives
Five “must haves” in your 2021 marketing budget
Budget season is well underway for credit unions and community banks. While Fall is great for pumpkin spice latte lovers, it’s not so great for financial institution marketers. We often have to exercise our [...]
CUInsight Minute with Lauren Culp – October 16, 2020
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: *International Credit Union Day resources here. “Inspiring hope for a global community” as [...]
3 ways to be more proactive with your finances
2020. Just reading those numbers probably makes you cringe. My apologies. Anyway, 2020 has been a dumpster fire for the most part, but it can’t all be bad! We all know money is tough [...]
Five ways to get the most out of an online learning event
A big bonus of attending an online learning event is that you don’t have to get on a plane, travel across the country and be away from your family. Instead, you can learn—a [...]
Women in leadership positions in credit unions: Be prepared
Many years ago, I was a manufacturer’s rep in the gift industry, I remember how long the holiday season seemed to be. We started selling for the holidays in January, shipping in July, reordering [...]
How artificial intelligence bots are changing the face of financial services
Despite all the excitement around innovations in fintech, larger and more traditional financial institutions are typically a little bit slower to adopt due to their complexity and size. Particularly with artificial intelligence, traditional financial services [...]
NCUA board finalizes corp. CU rule, issues derivatives proposal
The NCUA board finalized its corporate credit union rule and proposed a new rule on derivatives at its Thursday meeting. Detailed coverage of the meeting can be found on CUNA’s Removing Barriers Blog. The [...]
FedNow Pilot Program seeks participants
The Federal Reserve is looking for financial institutions – including credit unions – service providers, and payment processors to participate in its FedNow Pilot Program to support the development, testing, and adoption of the FedNow Service – the [...]
Inside Marketing: Inspiring hope in 2020 and beyond
The theme for this year’s International Credit Union Day, “Inspiring hope for a global community,” is especially fitting. It has been a challenging year, with the unexpected emergence of COVID-19, the pandemic’s severe [...]
PODCAST: Meeting the COVID-19 challenge
As difficult and devastating as the coronavirus (COVID-19) pandemic has been, it’s also brought out the best in many credit union leaders. Take Tillery Durbin of 121 Financial Credit Union in Jacksonville, Fla., and [...]
Do we need to file a CTR for nonmembers?
A nonmember walks into a credit union’s branch in location A and completes a wire transfer for $6,000 to John Smith. Later that day, the same nonmember visits a different branch – in location [...]
How to increase non-interest income for your financial institution
Increasing non-interest income while staying true to your financial institution's mission can be tricky. Income is obviously necessary to run a successful business, but lenders sometimes feel that seeking out income and fees feels too [...]
The three biggest digital marketing mistakes of 2020
In the months following the onset of COVID-19, there’s been a universal experience: the need to use technology to protect our health, whether it’s to enable remote work or to facilitate non-contact services. [...]
Credit unions offer a calming hand to members under financial stress
Being there for everyday “moments” in members’ financial lives has never been more critical for credit unions. It’s the key to building trust, which leads to enduring relationships and growth. The pandemic crisis has [...]