Enhancing insurance tracking with interactive texting
According to The Financial Brand, online banking usage jumped up to 30% in March and April during the onset of the COVID-19 pandemic in the United States. While a shift to digital is not a [...]
News Archives
Your marketing flow starts with your website
Your website has never been more valuable. If nothing else, the last few months have proven how important your website is to your credit union. It’s the one branch that never closes, the public [...]
Side Effects
Elizabeth’s smile is as bright as the late-summer sunshine outside as she sits behind the wheel of her car in the middle school pick-up lane, waiting for her son Jacoby to emerge. She’s [...]
‘Advancing Communities’ launches to promote credit unions’ value
CUNA launched the Advancing Communities campaign Monday – an initiative designed to inform state policymakers and consumers about the economic and social impact that credit unions provide to communities across the country. The campaign was made [...]
NAFCU again urges national data security standard after recent breaches
There were several reports last week of data breaches: Fintech company Robinhood announced that almost 2,000 market accounts were compromised, Dickey's Barbecue had information of more than 3 million cards stolen, and Barnes & [...]
Lending Perspectives: Is your auto lending strategy ‘COVID-19 proof’?
Last month I shared with my readers several reasons why I believe that the COVID-19 recession is very much different than the Great Recession. Since the Great Recession is still fresh on most everyone’s [...]
Paid pandemic sick leave faces unclear future
Congress passed the Families First Coronavirus Response Act (FFCRA) at the onset of the coronavirus (COVID-19) pandemic, but it’s unclear whether it will be extended. FFCRA provides paid sick leave and emergency relief through [...]
What’s in a name: AVP Of Optimization
Wes Girling has had an interesting year at State Employees Credit Union of Maryland($4.2B, Linthicum, MD). He joined SECU in 2016 and since January 2020 has been serving as assistant vice president for [...]
Google throws digital advertising curveball at financial marketers
Is Google knocking the legs out from under its own success story just as the pandemic reemphasized the importance of digital marketing? Or is it radically changing its role in digital marketing inclusion in reaction [...]
Purposeful Talent Development: Your organization needs a growth mindset
As CUES wraps up its celebration of Talent Development Month this week, I encourage you to reflect on your desire to develop, both as an individual and as an organization. As individuals, our ability to [...]
Credit Union Q&A: MassMutual Federal Credit Union
MassMutual Federal Credit Union was first formed in 1962 by 35 employees of the Massachusetts Mutual Life Insurance Company. Since then, the credit union has grown to more than 13,000 members, exclusively serving MassMutual [...]
Lines of credit and terminated memberships; New workshop at compliance seminar
No credit union likes to see its members leave the credit union or to have to expel someone from membership. However, when a membership is terminated, certain processes and procedures kick in. For example, determining [...]
The CUInsight Experience podcast: Deedee Myers – Why not (#95)
Thank you for tuning in to episode 95 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Trellance transforming data into actionable insight [...]
What’s in your DEI business case?
If your credit union has made a statement of commitment to DEI, but now find yourself wondering what comes next, it’s time to make the business case for specific actions. As credit unions wrap [...]
What will the 2020 election mean for cannabis banking?
One of the risks associated with banking the cannabis industry, specifically marijuana-related businesses, is the disconnect between state and federal law. While 33 states (as well as the District of Columbia and Puerto Rico) have [...]