These days, consumers have more choices than ever before when it comes to financial service providers. That’s why a successful digital strategy is critical if you want to rise above the competition during this [...]
2020 has been HARD. Our credit union family has not only been navigating a pandemic, but many have found themselves faced with natural disasters that uproot their families, their finances and overall well-being. It has [...]
There is obviously a lot of confusion regarding the forgiveness issue for the U.S. Small Business Administration’s Paycheck Protection Program loans. The ultimate fallout of this is the significant non-productive time requirements lenders [...]
“A hero is an ordinary individual who finds strength to persevere and endure in spite of of overwhelming obstacles” - Superman There’s nothing quite like the optimism you feel when the clock strikes midnight [...]
We all have a favorite small business we've been rooting for this past year. For me, it's Costello's Travel Caffe, a unique breakfast and lunch spot founded and run by a family from Idaho. I [...]
You’re expecting another, “back in the days before COVID-19” reminiscing post. Too bad. This topic came to me years ago. You know, BC...Before Coronavirus. Yes, that time really did exist. It’s not [...]
It won’t be long until we meet in person again. After months of online presentations, how comfortable will you feel presenting to a live audience? Fear of public speaking is already a concern for [...]
Thirty–seven credit union leaders were designated as Credit Union Development Educators (CUDEs) after completing the National Credit Union Foundation’s Credit Union Development Education (DE) Training. The September DE Training was held from Sept. [...]
Following three consecutive months of "strong" rises, new-home sales fell slightly in September – declining 3.5 percent to 959,000 units. Compared to a year ago, sales were up 32.1 percent. "The single-family pipeline [...]
The COVID-19 pandemic provided the impetus for a lot of members who had been reticent about digital channels and payments to try them out—and for their credit unions to start planning the next steps [...]
Before the coronavirus (COVID-19) struck, Mountain America Credit Union in Sandy, Utah, was already adjusting its training and talent development program to meet the future needs of employees by revamping its training curriculum and boosting [...]
An astonishing 44% of Americans plan to apply for a store credit card this holiday season, according to a new report from LendingTree. That’s up from 32% in 2019 and 24% in 2018. However, [...]
Real-time payments (RTP), the first new payment format in 40 years, is gaining considerable industry traction, despite being in operation just a little over two years. While RTP technology is still relatively new and the [...]
Given the mounting economic challenges facing many consumers since the coronavirus pandemic began, financial institutions have taken extraordinary measures to provide the services and advice necessary to help their account holders maintain financial stability. Operating [...]
In today’s tight labor market, even given the pandemic, financial institutions are waging a war for talent. Digital transformation and innovative staffing models have shifted staff responsibilities from routine transactional tasks to providing more [...]
