NextGen Know-How: 3 planning exercises to start 2021 strong
I had big goals for 2020. In February, I started writing my leadership book, which was going to be my main project of the year. Then COVID-19 happened in March, and I found myself at [...]
News Archives
PODCAST: ‘Indispensable financial technology partner’
When the coronavirus (COVID-19) struck, CO-OP Financial Services had to act quickly and deploy its workforce in a remote environment. But it knew it also had to continue to assist credit unions as they worked [...]
The CU DEI Collective announces results of election for remaining seats on inaugural governing body
The CU DEI Collective announced today the election of 6 new members to the governing body. The election brings the number of board members to 21 to reflect broad and deep diversity of voices and [...]
Our financial literacy efforts get an ‘F’
If America were to get a grade in personal finance, it would be an “F.” According to Forbes, “Two-thirds of American adults can’t pass a basic financial literacy test.” But more important than a [...]
Your members are moving: Address change considerations
In honor of my husband and I finally closing on our home, let’s talk about everyone’s favorite activity: moving! First, you have to find a place to live that meets all your criteria, [...]
Eye on Payments 2020: Part II – Contactless payments rise during COVID-19
Amid the COVID-19 pandemic, consumers of all generations are looking for new ways to transact for everything from grocery shopping to retail purchases to dining out. In addition, with health and safety remaining top of [...]
How has the real estate industry stepped up safety during COVID-19?
COVID-19 is changing the way we do business and how we handle our personal lives. This year, we’ve seen both a global pandemic and record high home sales. How has the real estate industry [...]
Money mules moving illicit proceeds from COVID-19-related crimes
From economic stimulus payments to unemployment benefits, criminals are thriving on unparalleled opportunities for fraud during the COVID-19 crisis. With over 189M stolen through COVID-19-related fraud as of November 2020, criminals deploy a variety of [...]
Starting fresh with financial well-being for all
"Great occasions do not make heroes or cowards; they simply unveil them to our eyes. Silently and imperceptibly, as we wake or sleep, we grow strong or weak; and at last some crisis shows what [...]
3 operational changes CUs must consider to remain competitive in today’s environment
Credit unions and their members are gradually coming to terms with the rules of engagement for life after Covid-19. The amount of business transformation and adaptation that has occurred since March 2020 has been truly [...]
Q3 2020 YTD operational efficiency & effectiveness ratings of U.S. credit unions
Hoeg & Company, Ltd. has completed its review of the U.S. Credit Union Industry for Q3 2020 YTD and named the 50 most Operationally Efficient and 50 most Operationally Effective institutions nationally. The review [...]
NCUA sets board meeting schedule for 2021
The NCUA Board released its monthly meeting schedule for 2021 Tuesday. The board meeting calendar is posted to the NCUA’s website along with the agendas, which are available one week in advance of each [...]
NAFCU shares support of NDAA, urges House to pass legislation
As the House prepares to consider the fiscal year 2021 National Defense Authorization Act (NDAA), NAFCU Vice President of Legislative Affairs Brad Thaler urged the chamber to support and pass the important piece of legislation. [...]
Six steps for evaluating merger opportunities early on
Over the last decade, the number of credit unions has declined by approximately 30%; however, mergers dwindled during the first few quarters of 2020 as the many uncertainties forced CUs to focus on internal operational [...]
Podcast: Anna Baskin & Wendy Beswick share their 2 cents on financial education
Financial Education. Most of us could all use a whole lot more of it. But, in today’s world of online information overload (and limited in-person contact), what’s the best way for financial institutions [...]