Credit unions have always been viewed in a different light. Our members typically rate us highly from a member satisfaction standpoint and many of our members choose us because we are not-for-profit organizations that are [...]
Ever wonder why a talented team of executives can still feel like priorities and projects are not getting done fast enough? Or why a team can be giving it 100% and still feel frustrated with [...]
The CUNA-League system helped to elect a credit union-friendly majority in the 117thCongress, despite a number of races not being called as of midnight (ET) Wednesday. CUNA.org/elections will be updated with results of [...]
NAFCU Monday sent members a Final Regulation summary on the CFPB's final rule extending the government-sponsored enterprise (GSE) patch and offered highlights on how the final rule impacts credit unions. The final rule extends the [...]
While many credit unions already leverage artificial intelligence for chatbots and handling simple member-facing questions and interactions, AI’s applications can—and should—be much broader. Innovative credit unions are incorporating AI into their member [...]
Arguably the most highly anticipated presidential election in decades is finally here, and voter enthusiasm is high. Early turnout in many states has smashed previous records, and Americans have already cast 70% of total votes [...]
When it comes to credit card marketing, regional banks and credit unions are mostly missing the mark when it comes to attracting existing customers and prospects to their products. Now is a good time for [...]
Tax season 2021 is going to be the first one (and hopefully the last) that will likely start and end with Covid-19. Unlike the last tax season where we didn’t have COVID-19 until the [...]
The unprecedented COVID-19 crisis is in the process of transforming the financial services environment at a pace we’ve not seen. Many credit union clients have told us that they’ve been able to activate [...]
Who you partner with for financial services matters. Partnerships are instrumental in growing any business. They foster innovation, improve operational efficiency, keep your credit union technologically relevant, and add a wealth of expertise. However, be [...]
Former American football coach Tony Dungy was propelled into success when he led the Colts into a Super Bowl-winning season, the first the franchise had seen in over three decades. He achieved the seemingly impossible [...]
Welcome to the age of uncertainty, a time when there is more happening outside of your credit union then inside your credit union that can impact your success. In this marketplace one of the greatest [...]
Every company in the nation should want to help working-parent employees through this particularly difficult time. But the real question is, how? How can we as credit unions step in to support our employees' increasingly [...]
To acknowledge the need for and power of strong people leaders in credit unions, CUNA has announced CUNA Coaching Leadership Virtual School, set to take place Nov. 9-10. Credit union people leaders of all levels [...]
The NCUA in October issued one prohibition notice, prohibiting an individual previously associated with credit unions from any future participation in the affairs of a federally-insured financial institution. Violation of a prohibition order is a [...]
