Top 10 technology posts in 2020
As technological innovations continue in the world of payments and financial technology, there are new and exciting things on the horizon for credit unions. 2020 has been a big year for technology and how it [...]
News Archives
A Gen Z perspective on finances
I know what you’re probably thinking: what perspective could Gen Z possibly have on finances - aren’t they still kids, maybe in high school? Some, yes. But the oldest of us were born [...]
2020 takeaway: Extraordinary ingenuity
Time and time again, human ingenuity proves to be extraordinary despite unintended and intended obstacles. This past year has proven the point and the months ahead will continue to do so. Sadly, countless lives have [...]
How are parents recommending credit unions to their children?
This is an article for credit unions interested in parents and children members (the Millennials and Gen Zs!). If your members love your service, surely they will tell their children to join credit unions too, [...]
New-home sales decline for fourth consecutive month in November
New-home sales declined 11 percent from October's downwardly revised rate of 945,000 annualized unites to 841,000 units in November. In a new NAFCU Macro Data Flash report, NAFCU's Nadir Tekarli noted that although [...]
Seniors and scams
Seniors lose around $2.9 billion every year to scammers, according to the Senate Special Committee on Aging. These unscrupulous fraudsters often use high-pressure sales pitches and sophisticated techniques to trick even the most educated [...]
Q&A: Steve Ogolin
After more than 40 years with First Missouri Credit Union in St. Louis, President/CEO Steve Ogolin plans to retire in January. During his tenure, Ogolin ushered First Missouri through a name change from St. [...]
Complete conversational AI solution keeps eluding financial institutions
Conversational artificial intelligence has gotten a lot of buzz lately, and for good reason. As lockdowns closed financial institution branches and pushed banking online, usage of chatbots and virtual agents soared. Bank of America’s [...]
CFPB amends qualified mortgage rule, Part II: Tis the season for Seasoned QM!
I hope y’all had a very Mele Kalikimaka weekend! To round out the holiday season, this blog will discuss the Seasoned QM portion of the two final CFPB rules amending the ability to repay [...]
Purposeful Talent Development: Four questions for assessing your success with remote leadership
The circumstances of 2020 forced us all to look at how and where our staff work. In the span of a few weeks, many organizations adjusted to having staff working both in the office or [...]
Lessons learned from a challenging year – Part 2
Credit unions quickly responded to COVID-19 by sending staff home and extending financial help to members in ways that tested the movement’s operational and financial resilience, each cooperative in its own way. Now, while [...]
This week: Congress set to override NDAA veto, tackle stimulus checks
President Donald Trump last week vetoed the fiscal year 2021 National Defense Authorization Act (NDAA); however, the House today has scheduled a vote to override the veto, and the Senate is expected to take a [...]
Top 10 marketing posts in 2020
Christmas has come and gone and holy cow time flies! Before you know it, it'll be Christmas 2021. Don't believe me? Just wait. At the end of December we like to look back at the [...]
Using your loan origination system to attract Millennials and Gen Zers
Wondering how your credit union can attract Millennials and Gen Zers to your auto loans? That is a smart question as Millennials are the largest generation group in the U.S. today. In fact, they [...]
How knowing our “why” can help us overcome any “what”
If the title of this article sounded familiar you may have seen the quote from Viktor E. Frankl, in his book Man’s Search for Meaning, “Those who have a 'why' to live, can bear [...]