The NCUA next month is set to host a complimentary webinar about the prevalence of human trafficking and detection methods from a credit union's perspective. The event is presented in partnership with the U.S. [...]
The end of the year is often a time to look back on the events of this past year, but it is also time to look forward to the new year. With the promise of [...]
The decorations have been packed away. The leftovers are gone. All that is left of Christmas 2020 are the memories… and the credit card statements rolling into mailboxes one by one. According to a pre-holiday [...]
On December 18, the Consumer Financial Protection Bureau (CFPB) issued a second debt collection final rule. The first debt collection final rule was published in the Federal Register in November. The NAFCU compliance team blogged [...]
Chances are, you spend a lot of time with your vehicle. It reliably gets you where you need to go, protects you and your passengers on the road—it might even have a name! Taking [...]
If there's any slow-down at the end of the year, it's usually a nice break before the current year ends and a new grind begins. For leaders, the start of a new year is a [...]
In this industry, hardly an hour goes by without the mention of “digital transformation.” Yet this phrase is not clearly defined. What is it, how can credit unions achieve it, and how much of an [...]
This year, a recurring question asked during annual board reviews is, “What trends are you seeing in the industry?” Boards, particularly those with CEOs who are within 5 to 8 years to retirement, are becoming [...]
There’s been a lot of recent discussion, and some serious angst, over the recently published industry satisfaction results from American Consumer Satisfaction Index (ACSI). It’s understandable if you’ve had other important matters [...]
Despite challenges posed by the coronavirus pandemic, NAFCU – as the credit union industry's leading federal advocate – kept in close contact with key decision makers in Washington throughout 2020 to ensure credit unions' voices were heard [...]
A significant opportunity for credit unions today is unlocking their treasure trove of data through in-depth analytics, and then organizing and normalizing it within their institutions. It can provide deeper context to member behaviors that [...]
Now that we’ve officially started a New Year and more and more individuals are buckling down on their New Year's resolutions, taking steps to lead a healthier life is always at the top of [...]
There has been a subtle power shift toward control by the consumer and away from the marketer. With plenty of time at home, consumers have started paying closer attention to their finances, and begun to [...]
J. Owen Cole, the National Credit Union Administration’s associate director in the Policy and Markets Division in the Office of Examination and Insurance, has announced he will retire at the end of the month. [...]
Credit unions quickly responded to COVID-19 by sending staff home and extending financial help to members in ways that tested the movement’s operational and financial resilience, each cooperative in its own way. Now, while [...]
