News Archives

How to improve your adaptability

How to improve your adaptability

One clear lesson from the coronavirus pandemic has been the need for adaptability. Change is not an uncommon characteristic in business or life. But when situations change quickly – affecting our operating environment, daily lives, and [...]

PPP re-opens to small lenders Jan. 15, all lenders Jan. 19

PPP re-opens to small lenders Jan. 15, all lenders Jan. 19

The Small Business Administration, in consultation with the Treasury, will re-open the Paycheck Protection Program (PPP) loan portal to PPP-eligible lenders with $1 billion or less in assets for First and Second Draw applications January [...]

NAFCU seeks CU input on NCUA communication methods

NAFCU seeks CU input on NCUA communication methods

NAFCU sent members a Regulatory Alert Wednesday outlining the NCUA's request for information (RFI) related to its communication methods in an effort to increase transparency and promote efficiency. The association outlined the RFI and provided [...]

Why financial wellbeing is critical to member success

Why financial wellbeing is critical to member success

What do members really want? Simply put, they want their credit union to support their financial wellbeing. Members who agree that their credit union looks out for their financial wellbeing are three times more likely [...]

Increasing borrower retention in today’s uncertain times

Increasing borrower retention in today’s uncertain times

Today’s uncertain economic conditions and the continuing effects of the COVID-19 pandemic have left financial institutions scrambling to develop and implement consumer retention strategies to drive revenue. Social distancing measures put in place to [...]

The value of income and employment data

The value of income and employment data

Faced with an economic downturn and rising unemployment, financial institutions and other organizations need a more complete picture of the consumer. As lenders recalibrate their acquisition and risk management strategies, they want to make smarter [...]

5 customer-centric banking techniques to master in 2021

5 customer-centric banking techniques to master in 2021

It’s a fact: banking consumers are primarily relying on digital channels for their banking needs. According to a recent Aite report, more than half of all generations—including seniors and baby boomers—reported logging [...]

2021 National Credit Union Youth Month theme announced

2021 National Credit Union Youth Month theme announced

The theme of 2021 National Credit Union Youth Month, which occurs in April, is “Be a credit union saver and your savings will never go extinct.” “National Credit Union Youth Month is a vehicle for [...]