News Archives

Podcast: CRMNEXT. The banking CRM. With James Gilbert

Podcast: CRMNEXT. The banking CRM. With James Gilbert

In 2008, we had 500 different B2B marketing technologies. We’re now at 8,000. Marketing leaders are trying to figure out which tech pieces work best for which activities and why it matters. In [...]

Time to automate core processes

Time to automate core processes

Last year has been a challenge for credit unions across the United States, forcing unprepared businesses to adapt to new working practices. The impact of Covid-19 was universally felt across the industry with many having [...]

The key to connecting with Gen Z

The key to connecting with Gen Z

Publisher’s Note: CUInsight is hosting a free webinar Wednesday, February 3rd titled, Survival of the Financially Fit: TAP-ping into Gen Z. We hope you’ll join us! Register here. It’s been said many [...]

12,614 miles

12,614 miles

Next month, I get to introduce you to some of the bravest, strongest, and most humble people I've ever known: Cancer patients who have endured overwhelming physical, emotional, and financial trauma. Credit union teammates trying [...]

Helping banking customers with the shift to digital

Helping banking customers with the shift to digital

Engaging with your customers online now can turn them into digital bankers for life. With COVID-19 continuing to wreak havoc on the US, banks and customers have had to adapt to a primarily digital world. [...]

NCUA’s 2021 supervisory priorities reflect COVID effects

NCUA’s 2021 supervisory priorities reflect COVID effects

NCUA issued a letter to credit unions (21-CU-02) Friday detailing the agency’s supervisory priorities for 2021. The letter itself contains a details breakdown of each area. “The NCUA remains committed to incorporating efficiencies into [...]

SBA issues notice on PPP loan increases

SBA issues notice on PPP loan increases

The Small Business Administration (SBA) issued a procedural notice Thursday regarding first draw paycheck protection program (PPP) loan increases. The notice, which impacts any loan that was approved on or before Aug. 8, 2020, details [...]

How U.S. institutions can play the open banking game and win

How U.S. institutions can play the open banking game and win

Open banking represents an opportunity for financial institutions to co-innovate and collaborate with fintechs to provide their customers with embedded, personalized, and protected banking experiences. Embracing the concept of banking-as-a-service positions banks and credit unions [...]

Credit unions, COVID-19, and the future of cash

Credit unions, COVID-19, and the future of cash

In 2020, everything changed. The pandemic fundamentally shifted the way we work, bank, and play toward digital. What role will cash play in our future? And how does that affect credit unions? This question has [...]

How to improve your adaptability

How to improve your adaptability

One clear lesson from the coronavirus pandemic has been the need for adaptability. Change is not an uncommon characteristic in business or life. But when situations change quickly – affecting our operating environment, daily lives, and [...]