An ever increasing number of credit unions around the country have been responsibly banking cannabis businesses (specifically marijuana) for years by following the compliance framework outlined in FinCEN’s 2014 guidance “BSA Expectations Regarding Marijuana-Related [...]
Now seems an appropriate time to talk about love. The many, many levels of love. Now I won’t go into all of the mushy detailed aspects that come from the heart, but I am [...]
As we finish a year like no other, and continue to navigate unprecedented times, marketers everywhere are struggling to adjust their tone and continue to interact appropriately with target audiences. Here’s a few thoughts [...]
One of the most important things in leadership is listening, CUNA President/CEO Jim Nussle told podcast host Todd Marksberry recently. Marksberry, president/CEO of Canvas CU, Lone Tree, Colo., hosted Nussle on his “In [...]
The Small Business Administration (SBA) Tuesday issued a press releaseoutlining steps the agency is taking to improve the first-draw paycheck protection program (PPP) loan process. The SBA indicated it will host a national call to [...]
Every bank and credit union CFO I have ever met would like to pay as little as possible for the most value. Each executive would like to pay their vendors, landlord, janitorial service and even [...]
CUES is so pleased to have Lindsey Walker, CMM, as its first-ever CUES Emerging Leader. Executive assistant at Tampa Bay Federal Credit Union, Tampa, Florida, Walker kindly took the time to answer some questions about [...]
Although the mortgage industry has grown substantially during the pandemic, auto lending has lagged behind. With fewer people buying cars, credit unions will need to find creative ways to attract new auto loan members in [...]
On January 19, the Consumer Financial Protection Bureau (CFPB) issued their final rule amending the higher-priced mortgage loan (HPML) escrow rule. The final rule expands the exemption for establishing escrow accounts for HPMLs as required [...]
Much of the general public is often perplexed to see how, when the economy and the financial system have the equivalent of a cardiac arrest, as they did in 2008 and again in 2020, Wall [...]
When a member can’t withdraw money from an ATM, they don’t wonder whether or not the credit union has set its operational risk appetite correctly – they just want to know when they can [...]
The inauguration of President Joe Biden and Vice President Kamala Harris was a historic moment for our nation. As a longtime credit union advocate in Washington, D.C., I have seen my share of changes [...]
The pandemic hit the U.S. hard in 2020, which caused financial difficulties for many households and businesses. The auto industry, like many others, took a big dip with sales falling to the lowest level [...]
Back in 2012 when I was working for Del Norte Credit Union (DNCU) we noticed an interesting pattern in our Net Promoter Score (NPS) data. For those of you not familiar with NPS, it is [...]
In this “Age of Covid” financial services organizations need to find successful ways to harden security for a growing attack surface brought about, in part, by digitalization and the need for work-from-home accommodations. And given [...]
