Pandemic lending lessons put into play
Back in June, lenders from five credit unions of diverse size and geography talked with CreditUnions.com about what was then a global pandemic. Now, we know it was only the beginning of a long-lasting [...]
News Archives
The battle for brand leadership in 2021 is on
The economic and pandemic crisis has sped up the transformation of the financial services industry and opened deep chasms of uncertainty. Driven by consumers young and old (and small business owners) fearing they could fall [...]
A needling issue: Requiring employees to get the COVID-19 vaccine
Now that COVID-19 vaccines are being distributed nationwide, it’s only a matter of time before credit union employees will be going back to their offices, where they will once again come in close contact [...]
Breaking down the new interagency SAR FAQ
The regulatory agencies are back with yet another noteworthy development relating to Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) compliance. This time, the development comes in the form of a Frequently Asked Questions (FAQ) [...]
CRM systems: A must-have in modern retail banking
It’s common sense 101 for today’s banks that, to succeed, they must first identify, attract, and retain profitable customers. What’s not always as clear is the best way to go about doing [...]
The CUInsight Experience podcast: David Tuyo – Think big (#103)
Thank you for tuning in to season 3, episode 103 of The CUInsight Experience podcast, with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. [...]
One-size strategies don’t fit all situations
The past year has highlighted the vital role community financial institutions play in helping businesses thrive and consumers maintain their financial well-being. It has also taught us a great deal about the industry's ability to [...]
Prepaid cards can help your members stay on budget
With the new year and tax season just beginning, your members are likely thinking of ways to develop their financial health so they can meet their goals. Our partner GreenPath Financial Wellness shares that the [...]
Fintech sees underbanked as a trillion dollar industry. Are you ready for the competition?
Credit unions are the original financial voice of the people. For decades, this revolutionary act of giving members a say in where their money goes has opened doors for many underserved communities. With this pedigree, [...]
NCUA to host webinar on Treasury’s Emergency Capital Investment Program
Eligible credit unions interested in the U.S. Department of the Treasury’s Emergency Capital Investment Program can get valuable information during an upcoming webinar hosted by NCUA on February 3 starting at 2 p.[...]
NAFCU’s Long provides insights into new GDP, home sale data
According to the Commerce Department's initial estimate of 2020 fourth quarter economic growth, the U.S. economy grew 4 percent, but real GDP declined 3.5 percent over the year due largely to the coronavirus [...]
Contactless payments: The future of digital payment technologies
Although gaining traction has been slow, contactless payments are now poised to take consumer marketplaces in the United States by storm. Mirroring the acceleration of digital transformation, a push for convenience and security have widened [...]
Elan’s Matt Carpenter on the positive impact of payments
Matt Carpenter, senior vice president and market director of Elan Financial Services, explores how his firm has responded to the drastic changes the pandemic has brought to the financial landscape and the world at large. "[...]
What do real-time payments mean for lenders?
We live in a fast-paced world. Feeling hungry? Press a few buttons on a screen, and you’ll have food in less than an hour. Planning a vacation? You can research destinations, check the weather [...]
Best practices to win in 2021: Fighting for customer relationships
Your customers have more banking options than ever. Use financial wellness to grow stronger, together. The landscape of banking has changed forever. Over the past 10 months, the financial security and wellness of your customers [...]