A letter from the CEO: A year of challenges and opportunity
Last year I wrote that it was hard to believe it’s the end of another year. In contrast, this year sometimes felt it would never end. It’s cliché to say that 2020 was [...]
News Archives
Has your 2021 strategy changed?
In this year of turmoil, unpredictability, uncertainty and worry, the idea of strategy for anything further than a month ahead may seem like a dim and distant memory. But now, more than ever before, strategy [...]
Five reasons you need a crisis to drive transformation
There’s a saying that a crisis is a terrible thing to waste. What it actually represents is an opportunity–and the space–for change that normally isn’t available. Here are some of the [...]
Online appointment setting will become the ‘new normal’ in banking
Times of crisis tend to stimulate innovation. We saw that 12 years ago with the financial crisis and again in 2020 with COVID-19. The impact of the pandemic on banking has been massive and ongoing, [...]
What credit unions need in 2021
These days, consumers have more choices than ever before when it comes to financial service providers. It should come as no surprise that convenience is going to be the deciding factor going into 2021. That’[...]
Participation loans: Great gift or a lump of coal?
Loan participations are a great way for lenders to supplement the organic growth of their loan portfolios as well as diversifying their risk across different geographic regions and industries. However, these transactions are not free [...]
Why employee financial wellness is important for your business
Healthy employees perform better, right? Yes! But I’m not just referring to physically healthy employees, I’m referring to financially well employees. According to a survey from CreditCards.com, 47% of Americans are currently [...]
Yes, social PR is a real thing
Public relations have seen dramatic shifts over the past 10 years with the rise of digital, specifically social media. Facebook, Twitter, Instagram, and YouTube have changed the way people get news, hear about products, and [...]
CUNA announces new Agile Marketing eSchool
CUNA announces its new CUNA Agile Marketing eSchool to guide credit union marketers on methods to grow their credit unions with nimble and effective teams. “Agile, in the marketing environment, means using data and analytics [...]
New marijuana banking brief details recent developments
NAFCU has a new version of its marijuana banking brief available online to provide credit unions with comprehensive updates on IRS guidance, litigation, federal legislative efforts, and state-level marijuana laws. While NAFCU has not and [...]
How to capture top of digital wallet
With all the ups and downs of 2020, the one consistent thing was the adoption of digital. From online shopping to contactless purchases, the banking world saw a huge spike in digital payment adoption. With [...]
Maintaining OSHA compliance during COVID-19: Handling complaints
As case numbers of COVID-19 continue to rise across the country, businesses across all industries are facing a challenge of logistics when it comes to maintaining OSHA compliance in the midst of a global pandemic. [...]
Bridging success from this year to the next
There is more good news to report for the Defense Credit Union Council! We just won a major concession in the 2021 National Defense Authorization Act. What is even better is that we worked closely [...]
Auto lending is still slow in the third quarter
In the third quarter, total vehicle sales in the United States bounced back from a dramatic slowdown induced by COVID-19 in the second quarter of 2020. According to FRED Economic Data from the Federal Reserve, [...]
The SolarWinds cyberattack: What you should know
As we continue uncovering information about the recent SolarWinds attack involving the U.S. federal government and many large corporations, it’s clear this has the potential to be the most impactful data breach of [...]