In the financial services arena, the balancing act between security and a seamless member experience could not be more important. Capitalizing on the knowledge of your experts and implementing analytics can help your credit union [...]
At his inauguration, President Joe Biden said, “We must end this uncivil war that pits red against blue, rural versus urban, conservative versus liberal. We can do this if we open our souls instead of [...]
CUNA called on the Consumer Financial Protection Bureau (CFPB) to ensure all users of consumer financial data comply with consumer data protection requirements in a letter sent Thursday. CUNA sent comments in response to an [...]
Ahead of today's House Financial Services Committee hearing to discuss the response to the coronavirus pandemic and ensure consumers have the resources and relief needed to recover from inflicted financial difficulties, NAFCU's Brad Thaler highlighted [...]
Credit unions are moving through 2021 with skewed balance sheets, asset/liability mismatches and pinched net worth after the turbulent and disruptive but survivable hurricane called 2020. The experience varied from CU to CU, from [...]
As the business landscape continues to evolve, accelerated by the coronavirus (COVID-19) pandemic, many credit union executives have revenue generation and cost containment at the forefront of their minds. There tends to be less appetite [...]
There is no doubt that financial institutions are feeling the economic fallout from the COVID-19 pandemic. According to a report published by CFO in Q3 2020, “For the 5,066 commercial banks and savings institutions [...]
As customers make plans for 2021, they’re seeking advice from you. The finances of your customers have changed and for many this alteration may last forever. But these financial shifts likely look very different, [...]
Brand is one of the most misunderstood concepts in business, but also the single most important thing to grasp. And yet, even now, many in banking miss the full significance of brand. There’s a [...]
While wrapping up one of the most unusual years in recent history, a large group of bankers shared their thoughts on a range of industry topics in our annual Banking Priorities Survey. The responses from [...]
The House passed its budget resolution Wednesday evening by a vote of 218-212. The House and Senate Budget Resolutions begin the process of Budget Reconciliation by which Congress will likely consider the next COVID-19 stimulus [...]
Talent development has been pivotal for a long time. That is, it has been of crucial importance to the growth and ultimate success of individuals, teams, departments and organizations. While still pivotal, effective talent development [...]
“Bo, we need marketing help. Can you help us?” Of course I can, but more often than not when I start digging in with a new client I find that marketing is the last thing [...]
I don’t think I’m going out on a limb by saying most everyone was ready for 2020 to come to a close. Things were difficult, challenging, and ever-changing. 2020 had most of us [...]
Credit unions used to depend on social events to connect with their Hispanic community - events such as Hispanic Heritage Month festivals, financial education seminars, etc. In the era of social distancing, credit unions have [...]
