As a parent, I often struggle to balance working full-time with raising three young children. My days often feel like a whirlwind of clients and workshops, and then I have to quickly shift into parenting [...]
When it comes to personal finances, all credit union members are concerned about weaving a financial safety net for themselves and their families. In fact, according to recent research from a survey we conducted at [...]
The new Biden Administration means change at all Executive Branch agencies. In this edition of Capital Corner, I’ll take a look at the National Credit Union Administration, where Democrat Todd Harper was designated Chairman [...]
Think about how you use your own mobile device. When do you first look at it during the day? What messages do you check first? Which messages are you most likely to respond to? For [...]
On Jan. 1, I stepped up into the newly created role of executive vice president at my organization, $158 million Campco Credit Union, Gillette, Wyoming, which is now celebrating its 50th anniversary serving members. Starting [...]
We’ve been living through the digital transformation for years, but the COVID-19-related disruptions of 2020 really kicked it into overdrive. Millions of Americans had to adjust to working from home, learn how to navigate [...]
There has been a lot of buzz surrounding the #1 threat to every business: data breaches. According to the Ponemon Institute, in 2020, the average total cost of a data breach in the United States [...]
In a previous life, I worked for an organization that did a great job of mining the existing database. While we were always on the lookout for net new business, we had built up a [...]
When I think back to the beginnings of my credit union career 25-ish years ago, I shutter at some of the simple, but impactful, mistakes I made. So, if you’re making any of these [...]
What is Data transformation? It is a process that 1) involves connecting data systems to generate insights, 2) transforming the enterprise based on new, connected data intelligence. Nope, this is not easy. It is complex [...]
CUNA announced former Governor Chris Christie and former Mayor Rahm Emanuel will join this year’s CUNA Governmental Affairs Conference (GAC), March 2-4, for a lively point/counterpoint discussion tackling some of the issues driving [...]
As Congress pursues additional coronavirus relief measures, the House Financial Services Committee tomorrow is set to markup its portion of the next coronavirus relief bill with provisions to support workers, homeowners and renters, and more. [...]
CUES was fortunate to get to talk with Fabiana Luis-DeGuire and Diana Cervantes about some key aspects of diversity, equity and inclusion: hiring, community partnerships and promoting an inclusive culture. Luis-DeGuire is financial inclusion officer [...]
In the early days of Serve Credit Union, much of the business was run out of a shoe box. So when the $87 million asset credit union in Des Moines, Iowa, launched its newest youth [...]
As credit unions explore the future of payments and real-time accessibility for their members, the question has arisen: should cryptocurrency be considered a serious part of the conversation? The industry recognizes cryptocurrency as a relatively [...]
