News Archives

Ditch doubt, dig in, and see what you can do

Ditch doubt, dig in, and see what you can do

If Amy Nelson, president/CEO of $103 million asset Point West Credit Union, Portland, Ore., could offer her younger self some advice, it would be this: “Don’t waste time worrying if you are good [...]

Work from home presents risk for some staff

Work from home presents risk for some staff

For years, some members of our staff have lobbied for the flexibility to work from home. I have resisted because I believe a key success factor for our credit union is our ability to relate [...]

Understanding employee mobility in the workplace

Understanding employee mobility in the workplace

The way people work is changing. Employees are finding themselves working from more locations around the office as the financial industry transitions from task-based roles to more complex and collaborative project-based work. Yet workplaces are [...]

CFPB report on housing insecurity

CFPB report on housing insecurity

On March 1, the Consumer Financial Protection Bureau (CFPB) issued a report about the impact of the COVID-19 pandemic on housing insecurity. The report’s executive summary notes that “this report summarizes some of the [...]

What is Payments-as-a-Service?

What is Payments-as-a-Service?

You are probably already familiar with the term SaaS (Software-as-a-Service). However, you may not be as well acquainted with PaaS (Payments-as-a-Service). PaaS can also refer to Platform-as-a-Service, but here we will be exploring Payments-as-a-Service.  PaaS ([...]

Q4 call report data reflects ongoing industry growth

Q4 call report data reflects ongoing industry growth

Despite the effects of the ongoing coronavirus pandemic, membership at federally-insured credit unions continued to grow in the fourth quarter of 2020 – reaching 124.3 million – according to the NCUA's latest call report data. In [...]