NCUA’s proposed overdraft policy is part of the agency’s proactivity in adapting rules, regulations, and policies to ensure credit unions can meet evolving needs of their members, CUNA wrote Tuesday. Specifically, the proposal [...]
Ahead of today's Senate Banking Committee hearing to discuss the response to the coronavirus pandemic and relief needed to recover from ongoing circumstances, NAFCU's Brad Thaler highlighted tools and flexibilities that will allow credit unions [...]
Social distancing and increased usage of digital channels has generated creative new uses for visual communication methods, such as video and infographics. But determining how and when to best leverage video applications requires careful consideration. “[...]
I’d say that this year has gotten off to a bit of a rocky start, wouldn’t you? As turmoil and uncertainty persist as the “new normal,” you’re likely still finding yourself pulled [...]
The credit union point of differentiation is the credit union hug. The credit union hug is equal parts the seventh cooperative principle, “concern for community,” the credit union “people helping people.” spirit and the cooperative [...]
When data is connected and generating sights, the next step is to take action. Moving from insight to action can be one of the challenging aspects of leveraging enterprise data. To help build a formal [...]
With increased digitization in everyday life, financial institutions know that strong cybersecurity is critical. Rapidly evolving technology and subsequent security measures must align, but how can credit unions do more to improve their cybersecurity maintenance? [...]
The National Credit Union Administration’s proposed changes that would allow credit unions to use derivatives for hedging is a welcome event. Credit unions are complex financial institutions that should be allowed to use these [...]
Congratulations, you have decided to take the data transformation leap. Okay, now what? Data transformation is the process of leveraging data-generated insights into actions that transform an enterprise. While the technology to accomplish this is [...]
Public Service Credit Union ($65.2M, Fort Wayne, IN) didn’t kick off 2020 intending to play Santa Claus at the end of the year, but Fort Wayne’s oldest member-owned financial cooperative discovered a [...]
It’s a common experience. Someone puts a shiny new piece of technology in front of you, and they say that it’s going to change everything: faster, smarter, easier, safer. Great, you think, but … [...]
Personalization can have a big impact on a credit union website design. For instance, HFS Federal Credit Union got 3x more re-visits to its products by showing people personalized messages. But, how does it work? [...]
What’s your purpose? I quickly followed up with … and if you know, is this work aligned to your purpose? A few years ago, I asked the ‘purpose’ question to group of diverse new hires [...]
In breaking from creating my traditional community contribution article format, I wanted to submit this outside-the-box "share a scenario" survey for credit union leaders that I use with staff and boards as part of my [...]
Credit Union Awareness LLC announced today that the AI-driven, consumer consideration campaign, Open Your Eyes to a Credit Union®, is headed to Montana. The launch comes as thousands of credit union advocates and executives in [...]
