It’s April 2021 and your board retreat approaches. Half of your board members—and all of those over 65 or with chronic health conditions—have received a COVID-19 vaccine. New COVID-19 cases have dropped [...]
Enrichment Federal Credit Union ($652.0M, Oak Ridge, TN) helped bail out nearly 400 small businesses through the Paycheck Protection Program but says it’s now time to move on. According to Craig Peters, CEO [...]
Few banks in the United States are willing to dabble in the student lending space. “Most banks wouldn’t give 17-year-olds $10,000,” said Christine Roberts, head of student lending at Citizens Bank. Citizens Bank [...]
As we mark one year of tracking the economic impact of the COVID-19 pandemic, year-over-year debit and credit performance trends will now be influenced by the significant shifts in consumer behavior from the past 12 [...]
A year ago, organizations around the country scrambled to limit in-person work. Remote work boomed. But do credit union work from home policies cause employee burnout? Yes and no. Here’s the reality of the [...]
Improving people’s financial well-being takes creativity, commitment and a culture of service. These are the stories of credit unions and how they are putting people’s financial well-being at the center of their strategy. [...]
Your goal is helping credit union members live their best financial life, and that starts with investing in your employees. What if you could team up with a top-ranked institution to help employees increase their [...]
The recent sexual harassment allegations against New York Governor Andrew Cuomo provide clear examples of how not to be an inclusive leader. His response is demonstrative of a person who—at a minimum—has not [...]
Board governance has always been a top-of-mind issue for executives at credit unions. Today, however, it is more critical than ever to make sure that your new board members are formally and effectively onboarded, and [...]
Many credit unions are actively recruiting bilingual talent at all levels (from tellers all the way to the executive suite!) to better serve their linguistically diverse members. However, they are facing the same problem that [...]
"Communication is the most important part of leading change.” “It’s important to communicate the importance of this change to everyone at every step.” “We’ve got to make sure people understand how important this [...]
Credit union frontline workers will learn the importance of compliance and the best way to communicate regulations to members by attending CUNA Frontline Compliance eSchool, to be held in five sessions, one Friday per month [...]
Following the issuance of an interim final rule to incorporate changes made to the paycheck protection program (PPP) by the American Rescue Plan Act, the Small Business Administration (SBA) published new application forms for borrowers [...]
In January 2021, the IRS issued final regulations on the 21% excise tax levied against credit unions beginning in 2018 based on the income of certain highly compensated employees. The final regulations mostly match the [...]
The big question - should every piece of content that you post to your channels be sales/product related? The answer - yes and no. Simply put, no - every piece shouldn’t be a [...]
