News Archives

Five tips to build a data-driven credit union

Five tips to build a data-driven credit union

It’s no secret that data analytics are more important than ever to today’s businesses. No longer confined to just giant technology companies, data analytics have found their way into finance, and savvy credit [...]

Compliance: Implementation of BSA changes

Compliance: Implementation of BSA changes

CUNA’s CompBlog addresses the new provisions of the Anti-Money Laundering Act of 2020, as there will likely be much activity around the law’s implementation. National examination and supervisory priorities are expected to be [...]

NCUA

NAFCU calls on NCUA to swiftly provide risk-based net worth relief

NAFCU's Andrew Morris offered the association's full support for the NCUA's proposed rule to amend its risk-based net worth (RBNW) requirement as the relief provided by it "will enable credit unions to better prioritize service [...]

CFPB issues 2020 annual complaint report

CFPB issues 2020 annual complaint report

On March 24, 2021 the CFPB published its annual report summarizing the kinds of complaints consumers made throughout the prior year. The report is generally divided into two broad categories – complaints that relate to COVID-19 [...]

Using big data in banking: Your 5-step guide

Using big data in banking: Your 5-step guide

Big data in banking has only gotten bigger. Through digital channels, third-party applications and enhancements to core systems, institutions have access to more banking data than ever before. And bankers understand the value of this [...]

5 mistakes that are killing your customer surveys

5 mistakes that are killing your customer surveys

Chances are, you’re already using surveys to track your financial institution's performance or to analyze your market, but are you really getting the most out of them? Customer surveys not only allow you to [...]

5 tips to better inform post-pandemic hiring

5 tips to better inform post-pandemic hiring

The coronavirus pandemic has changed our approach to work – from how we manage our teams to our vision for the future. In leading through an unexpected crisis, there have been lesson learned. With the accelerating [...]