The power of play
A red rubber ball saved Kevin Carroll’s life. A difficult childhood fueled his drive to rise above his circumstances—“I’ll show you” became his daily mantra—and to find meaning. “I found meaning [...]
News Archives
Digital culture: The missing piece in digital banking strategies
No one can argue that digital is the new normal. From social media to buying Valentine’s Day presents on Amazon, people don’t want any service that isn’t digitally capable. Financial institutions have [...]
How credit unions helped members during COVID-19
In January 2021, Callahan & Associates surveyed credit union leaders across the country about their individual approaches to member relief throughout the COVID-19 pandemic. The results were varied and insightful. Credit unions offered financial support [...]
2021 Foundation Celebration recap
A NIGHT TO REMEMBER The National Credit Union Foundation (the Foundation) hosted the virtual 2021 Foundation Celebration on Tuesday, March 2 in conjunction with CUNA GAC. The virtual fundraising event was an uplifting evening spent [...]
Systemize your marketing for success
Marketing is creative. Marketing is branding. Marketing is sales. While all those are true, marketing is also something else. Marketing is a system. As noted in the James Clear quote above, goals are great but [...]
#CUNAGAC: “What legacy will you leave for the credit union movement?”
Incoming CUNA Board Chairman and Listerhill Credit Union President/CEO Brad Green was first onscreen on Wednesday, and he had a message for credit unions about advocacy and legacy... “Now that I have this opportunity, [...]
We’re not “kitten” about transformation
Well — cat’s out of the bag. Tail as old as time, or perhaps, as old as your core. How do you maintain an exceptional experience for both your internal teams and your members? It [...]
Agile neobanks are on the rise, and credit unions must respond
Digital banks—often referred to as neobanks—are on the rise. These “challenger banks,” only accessible via their online platforms, have streamlined business models, and attractively simple services that are pulling customers away from long-established [...]
Reputation management: The winning SEO strategy credit unions aren’t talking about
Our take: reputation management is first and foremost an SEO strategy. A killer SEO strategy. A strategy with clear execution, clear ROI, that will help your CU win in local search. Let’s take a [...]
Green: Think of your legacy to CU movement
Newly elected CUNA Board Chairman Brad Green began his tenure with a challenging question: what legacy will you leave for the credit union movement? Green, president/CEO of Listerhill Credit Union, Sheffield, Ala., says the [...]
Senate begins debate on relief package; NAFCU reiterates call to include CU tools
Ahead of the Senate's consideration of the American Rescue Plan Act, NAFCU Vice President of Legislative Affairs Brad Thaler reiterated NAFCU’s call for several tools and flexibilities that will allow credit unions to continue [...]
Advocating for credit unions
Finding candidates who support credit unions has always been important, but perhaps never has it been so critical to identify credit union-friendly candidates as during the most recent election cycle. “It should come as no [...]
How 3 credit unions are handling the COVID-19 vaccine
The first reported cases of COVID-19 in the United States occurred in January 2020. The shockwaves from the virus — economically, socially, and physically — continue even 14 months later. Parts of American life are different; some [...]
Minimizing road hazards with collateral protection insurance
On the road of life, we all face obstacles. Some we can avoid with careful planning, and others are outside of our control. In your personal life, minimizing catastrophe may involve wearing a seat belt [...]
OSHA and labor law posting: Are you compliant?
It’s that time of year again to ensure your business is complying with OSHA and Labor Law posting requirements. If you have one or more employees, you are required to have this poster “conspicuously” [...]