Faster and cheaper for whom?
When I worked in a credit union, I oversaw the installation of new AML/CFT (or BSA) software for our credit union to use. The salesperson promised the installation would be seamless and had all [...]
News Archives
Six reasons to attend CUNA Finance Council Virtual Conference
Considered the premier education and networking event of the year for credit union finance professionals, CUNA Finance Council Virtual Conference is scheduled for May 18-20. The conference offers a robust slate of speakers, sessions, tools [...]
How U.S. consumers are shifting their credit card and debit card usage when shopping online
The past year has brought changes and adjustments to almost every aspect of daily life. The way we socialize, exercise, entertain ourselves, and conduct the most basic daily activities have all changed. As consumers attempted [...]
Is your agency a catalyst for innovation & results or an anchor?
2021 will be an incredibly challenging year for financial institutions. Many organizations experienced net income declines in 2020 and in a recent study 51% report that they expect similar performance this year. No doubt, the [...]
Don’t let the clock run out: contract auto-renewals can lead to missed opportunities
Over the past few years, I have noticed many credit unions make a common mistake - failure to track the expiration dates of their critical vendor contracts. Why is this a mistake? It is because [...]
CUNA wins Top Workplace award for second consecutive year
CUNA has been awarded a Top Workplaces 2021 honor by The Wisconsin State Journal for the second consecutive year. The list is based on employee feedback gathered through a third-party survey administered by Energage, an [...]
NAFCU gives lawmakers the facts in bankers’ misleading attacks against CUs
Bank lobbyists are continuing to push misleading attacks against credit unions to lawmakers, but NAFCU is setting the record straight by providing the facts on the benefits of the credit union tax exemption and more. "[...]
A can-do attitude gets it done
You know what they say: The race doesn’t always go to the swiftest. Sometimes it goes to the person who hangs in the longest—making perseverance, rather than speed, what it takes to cross [...]
Two CEOs’ take on the future of work, technology, and relationships
Riddle me this: what does Frankenstein have to do with Financial Institutions? An antiquated core system, two data centers, a bunch of physical equipment, ancillary products patched on…oh. A Frankenstein system. There it is. [...]
Mortgage compliance in a rapidly changing servicing environment
“Through this recovery, continuing to put our finger on the pulse and look at the data we have at our disposal is enormously important to see where insurance or uninsured trends are heading and how [...]
Purposeful Talent Development: From ‘succession planning’ to ‘succession development’
Succession planning involves building a pipeline of future leaders aligned to key roles, to reduce the potential for gaps and loss of institutional knowledge when vacancies occur. Done well, succession planning strengthens leadership teams, offers [...]
Email marketing: A CAN-SPAM refresher
With less members coming into branches, credit unions are relying heavily on internet advertisements to increase business. But can a credit union send marketing emails to its members and non-members? The answer is YES! Besides [...]
Five tips to build a data-driven credit union
It’s no secret that data analytics are more important than ever to today’s businesses. No longer confined to just giant technology companies, data analytics have found their way into finance, and savvy credit [...]
Compliance: Implementation of BSA changes
CUNA’s CompBlog addresses the new provisions of the Anti-Money Laundering Act of 2020, as there will likely be much activity around the law’s implementation. National examination and supervisory priorities are expected to be [...]
The CUInsight Experience podcast: Chaz Rzewnicki – Be legendary (#107)
Thank you for tuning in to episode 107 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]