The Consumer Financial Protection Bureau (CFPB) has reversed course on its January 2020 policy statement regarding the prohibition on abusive acts or practices “to better protect consumers and the marketplace … and to enforce the law [...]
Birds chirping. Ice melting. Packing away the suede boots and swapping them out for sandals and flip flops. As we wash off the salt gunk from our vehicles (if you’re in the south you [...]
NCUA Chairman Todd Harper has been named Chairman of the Federal Financial Institutions Examination Council (FFIEC). His two-year term runs from April 1, 2021, through March 31, 2023. The Council also named Blake Paulson, Acting [...]
House Financial Services Committee members Tom Emmer, R-Minn., and Ed Perlmutter, D-Colo., have introduced NAFCU-sought legislation that would improve existing language in the Federal Credit Union (FCU) Act related to expulsion in order to protect [...]
After years of being a relatively uninspired self-service add-on, mobile banking has become a primary means of engagement for credit unions. Moving beyond transactional convenience to a critical channel throughout the pandemic, it’s how [...]
Have you ever asked yourself why people do business with your financial institution? When I ask our clients that question, the answers I get are usually: “We offer low rates on loans and higher rates [...]
Everything and everybody has changed since COVID-19 upended our entire world over a year ago. Customer’s financial circumstances are different than pre-pandemic. Some have saved more than ever before. Others have reduced or lost [...]
The financial educators at Philadelphia Federal Credit Union ($1.5B, Philadelphia, PA) didn’t let the pandemic stop the cooperative’s efforts to encourage financial wellness in the City of Brotherly Love. Instead, it added [...]
When a loved one is lost, that person’s finances are the last thing anyone wants to deal with. It’s adding insult to massive injury and tends to be a drawn-out ordeal. But, for [...]
Maybe you're a college student working a part time job, a single parent supporting a house full of kids, or you're just in a situation where money is tight: sometimes it feels like you just [...]
We are all creatures of habit. Some habits are good. For example, some simplify our lives by allowing us to do everyday things without a lot of mental effort, like putting both feet on the [...]
Most businesses—credit unions included—are always looking for ways to save on basic operational costs. Efficiency is the name of the game when you want to keep your members happy and, ultimately, pass on [...]
One of the great things about working with credit unions of every size all over the country is that they’re all so different. Every CU has its own interesting culture and unique way of [...]
CUNA and Ballard Spahr LLP will present a webinar for credit unions anticipating crossing the threshold of $10 billion in assets, and along with that threshold, falling under the jurisdiction of the Consumer Financial Protection [...]
President Joe Biden Tuesday signed into law legislation to extend the paycheck protection program's (PPP) loan application deadline to May 31 and allow the Small Business Administration (SBA) to continue processing pending applications until June [...]
