Don’t You (Forget About Gen X)
Won't you come see about me I'll be alone, dancing, you know it, baby Tell me your troubles and doubts Giving me everything inside and out Don’t You (Forget About Me), Simple Minds (1985) [...]
News Archives
Armored up
It happens in an instant. You’re chatting with a team member and you see the bricks stack up around them like a drawbridge pulling up and you lose the only access to their island. [...]
Don’t avoid it: Strategies for conflict resolution
“Conflict is a good thing. It’s part of a healthy workplace.” My former co-worker, Dave, used to say that. It was a lifetime ago, in a job well in the rearview mirror. He believed [...]
Donovan: CUs eager to bring financial services to communities
It’s more important than ever that communities retain access to a local financial partner that can meet their needs, CUNA Chief Advocacy Officer Ryan Donovan wrote to all 535 Congressional offices Wednesday. He noted [...]
Fed recommends synthetic ID fraud definition
The Federal Reserve Tuesday released an industry-recommended definition of synthetic identity fraud: The use of a combination of personally identifiable information (PII) to fabricate a person or entity in order to commit a dishonest act [...]
Content marketing strategy not working? This is why.
Content marketing, also known as Inbound Marketing, has changed significantly in the past several years. As the volume of content available increases and the number of channels to consume content multiplies, it's imperative that your [...]
Huge (but complex) pot banking potential awaits clearer U.S. signal
A $52 billion question has lingered in the air far longer than the smoke from any smoldering joint: Will banks and credit unions deem the rewards outweigh the risks and burden of serving state-legal marijuana-related [...]
Data breaches: Uncovering the known and the unknown
Imagine trusting a company enough to give them access to your personal information, only to find out it was compromised during a data breach. Do you know where your information goes once it has been [...]
8 best fraud prevention tactics for 2021
As shared during our recent webinar, 2021 Fraud Crystal Ball, credit unions continue to face security risks from experienced bad actors. Member attacks are becoming more frequent and creative, and it’s important to stay [...]
Have you considered an equipment service agreement with USC?
There are many reasons to include a service agreement with the purchase of a document or check scanner from USC. Below are just a few. Check out our infographic on the Top 10 Reasons HERE. [...]
Supreme Court adopts narrow autodialer definition
We have blogged several times before about the Telephone Consumer Protection Act (TCPA) and what is an “autodialer” under the rules and on April 1, 2021 the Supreme Court provided some clarity. As background, in [...]
Compliance: FinCEN seeks input on new CDD proposals
The Financial Crimes Enforcement Network (FinCEN) has issued an advance notice of proposed rulemaking (ANPR) to solicit public comment on questions pertinent to the implementation of the Corporate Transparency Act (CTA), enacted into law as [...]
5 common misconceptions FIs have about real-time payments
Banks and credit unions continually have to make a choice when it comes to technology—maintain the status quo and risk losing account holders, or go through the disruption and cost of a big IT [...]
7 steps to mitigate 2021 auto lending risk factors
Demand for new vehicles fell dramatically in 2020 following the COVID-19 pandemic. At the same time, demand increased for used vehicles as Americans avoided public transportation and ride-share services, increasing the cost of used cars [...]
A Falcon walks into a credit union…
I’m a Marvel fan. I love Stan Lee (and all of the creators) and the wonderful heroes, characters, and adventures he created for all of us to enjoy on the big and little screens. [...]