"Communication is the most important part of leading change.” “It’s important to communicate the importance of this change to everyone at every step.” “We’ve got to make sure people understand how important this [...]
Credit union frontline workers will learn the importance of compliance and the best way to communicate regulations to members by attending CUNA Frontline Compliance eSchool, to be held in five sessions, one Friday per month [...]
Following the issuance of an interim final rule to incorporate changes made to the paycheck protection program (PPP) by the American Rescue Plan Act, the Small Business Administration (SBA) published new application forms for borrowers [...]
In January 2021, the IRS issued final regulations on the 21% excise tax levied against credit unions beginning in 2018 based on the income of certain highly compensated employees. The final regulations mostly match the [...]
The big question - should every piece of content that you post to your channels be sales/product related? The answer - yes and no. Simply put, no - every piece shouldn’t be a [...]
The omnichannel approach… It’s packed with potential for your financial institution’s success, but are you really doing it? Jason Osborne –– Global Head of Consumer Banking at Genpact –– has some expert insight into this [...]
COVID-19 has impacted lives all around the world, causing uncertainty in many parts of life. While we all continue to navigate this unprecedented situation, we want to assure you that we at TransUnion are committed [...]
All of us are acquainted with the Pareto principle, which says that, for many outcomes, roughly 80% of effects come from 20% of causes. Better said: 80% of results derive from 20% of actions. What [...]
The National Credit Union Administration (NCUA) recently published an administrative order against Live Life Federal Credit Union, a small federal credit union based in Michigan. The order states NCUA believed there were grounds to initiate [...]
Thank you for tuning in to episode 4 of The CUInsight Network, with your host, Randy Smith, co-founder of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who [...]
Providing members options when they purchase and pay is how credit unions can provide the best member experience. COVID-19 has brought this idea to the forefront, with more and more consumers choosing to use technology [...]
A few weeks ago one of my teammates came over to our property with her family to meet our rescue horses (that’s a tale for another day). When she entered our house, she said [...]
On the surface, our business partners and SEG HR leaders understand the value a credit union partnership offers their employees and business, but there is a missing link - the impact report. While business development [...]
CUNA and Leagues called on the NCUA board to adopt an interim final rule to provide Prompt Corrective Action (PCA) relief. The 2020 interim final rule (IFR) on PCA expired December 31, 2020. “We ask [...]
In the coming weeks, NAFCU is offering several webinars on key industry issues ranging from using secondary capital to drive growth and what credit union professionals need to know when preparing for the NAFCU Certified [...]
