Big data in banking has only gotten bigger. Through digital channels, third-party applications and enhancements to core systems, institutions have access to more banking data than ever before. And bankers understand the value of this [...]
Chances are, you’re already using surveys to track your financial institution's performance or to analyze your market, but are you really getting the most out of them? Customer surveys not only allow you to [...]
The coronavirus pandemic has changed our approach to work – from how we manage our teams to our vision for the future. In leading through an unexpected crisis, there have been lesson learned. With the accelerating [...]
Welcome to the CUInsight Minute, sixty seconds from our Associate Publisher Robbie Young with our favorite reads from the week. Mentioned: Financial well-being in the time of a global crisis by ANTHONY FATTORE, BILLINGTREE This [...]
When creating financial goals, it's best to start by knowing what's most important to you. What do you want your money to do for you? Once you understand how to create financial goals, sticking to [...]
We spoke with four college students that chose to use a credit union over a bank. Here are the three main findings... They really cared about credit unions being not-for-profit: R: “The charitable donations made [...]
What pops into your head when you hear the word “innovation?” Did your answer include the words “fintech” or “digital?” Hey, no surprise. We’ve seen amazing innovation in these areas, especially over this past [...]
In my 35 years serving credit unions and CUSOs, I have come into contact with many credit union collaborations, mostly through the use of CUSOs. However, there are examples where credit unions have collaborated with [...]
Federally insured credit unions can get valuable information on Bank Secrecy Act and anti-money laundering compliance during a National Credit Union Administration webinar scheduled for April 14. Online registration for the webinar, “Bank Secrecy Act [...]
Ahead of today's Senate Banking Committee hearing to discuss the implementation of the American Rescue Plan and the coronavirus pandemic, NAFCU Vice President of Legislative Affairs Brad Thaler called on the committee to consider several [...]
The credit union movement’s founding principle was for community members to pool resources so people in need of loans could have access to funds. I often look to these words for inspiration on the [...]
The coronavirus (COVID-19) pandemic will create long-term changes in business development, particularly a greater focus on financial education, digital engagement with select employee groups (SEGs), and community impact. “Business development and community engagement aren’t [...]
The training department at Community First Credit Union Of Florida ($2.0B, Jacksonville, FL) operates a centralized portal through which staff at the north Florida cooperative can submit requests to update procedures. Three years ago, [...]
Receiving a large tax refund can feel like you won the lottery. For many of us, it’s the biggest paycheck we receive all year. That’s a lot of “extra” money at our disposal. [...]
Applications for life insurance increased significantly in 2020. Join our discussion about member perceptions around life insurance, effective ways to educate them, and things your credit union can do to make it easier for members [...]
