Hope for a better tomorrow
Most of us think hope is like wishing on a star. It feels nice but also distant, alive only in some fairy tale future with little practical use in the present world of hard facts. [...]
News Archives
Tesla & decentralized value creation
On a seemingly mundane Monday morning in February a couple billion dollars evaporated from the banking system. That otherwise mundane day featured Tesla’s announcement that they had filed with the SEC to purchase $1.[...]
Registration open for 2021 World Credit Union Conference
World Council of Credit Unions has opened registration for the annual World Credit Union Conference to be held virtually from 14 – 21 July 2021. For more information and to register visit www.wcuc.org. More [...]
Existing-home sales fall in March; supply main constraint through 2021
Existing-home sales fell 3.7 percent in March to a seasonally-adjusted rate of 6.01 million units, representing a 12.3 percent increase in sales versus a year ago. NAFCU's Curt Long analyzed the data [...]
Mortgage communication best practices: One survey won’t cut it
It’s nothing new to offer a survey after completing a task. Most service industries ask customers to complete some sort of survey that helps them gauge how they are doing. In our industry, most [...]
The credit union data analytics journey: Four steps to success
Data analytics is no longer available only to massive technology corporations and big banks. In fact, with access to enough data, even smaller credit unions can join the fun. With several data analytics platforms that [...]
One year into the pandemic: Where are we now?
It’s been a little over a year since the COVID 19 pandemic drop-kicked credit unions’ 2020 plans out the window and made them re-evaluate many areas of their business. I’ve spoken to many [...]
Chatbots gone rogue: How weak chatbot security enables bad actors
Over a short time span, chatbots have become standard practice in customer service. Services from basic troubleshooting advice to full-fledged payment services are available to consumers with minimal intervention from human staff. As with any [...]
Episode 1: Zoomer Banking
https://open.spotify.com/episode/4qaYiu9ZVbAMppKBFXxZon The inaugural episode of our podcast will introduce our show, and cover our first topic—how Generation Z thinks about banking. Christian Hibbard gives a first-hand perspective, and also [...]
How to identify, strengthen your blind spots
As leaders, taking time for self-reflection is just as important as the time you take to build relationships with your team and develop strategic plans. During reflection, we consider our goals, feedback from others, lessons [...]
CUInsight Minute with Lauren Culp – April 23, 2021
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: Income disparity is rising – what it means for your credit union by BRAD [...]
3 money moves to make before you turn 40
Have you ever celebrated a birthday and thought, “How am I this old?” That happened to me this week as I hit the big 4-0. So far it feels like just 39. No new back [...]
Fighting the FUD factor
Financial regulation in the United States dates back to the Declaration of Independence when the fledgling states set limits on loan rates, and for the first two centuries of the country’s existence regulatory change [...]
How sleep impacts leadership
As a leadership consultant and success coach, I believe that habits are an important element of leadership success. Our daily practices are what support our focus, results, and growth to be at our best every [...]
Steadfast in our commitment to financial inclusion
Minnesotans’ hearts have been heavy this month. The recent killing of another young Black person at the hands of police while we waited with heavy anticipation for the verdict in the Derek Chauvin trial was [...]