Given the vast percentage of online financial interactions members have with their credit union, credit unions could really use a reliable digital authentication solution. If only you could simply ask for a physical ID in [...]
A credit union’s mission is to serve its members. In the past, that was traditionally accomplished by personalized service delivered by loving branch talent. Today, credit unions have the opportunity to harness their data [...]
Two CUNA Directors have recently announced their resignation from the Board of Directors, in District 6, Class B and Class C. The CUNA Board of Directors voted last week to hold a special election to [...]
Federal financial regulators – including the NCUA – Monday issued a request for information (RFI) seeking insights into financial institutions' use of artificial intelligence (AI) and machine learning. NAFCU recognizes how these technologies can help improve credit [...]
Originally utilized in 1969, LIBOR—the London Interbank Offered Rate—was officially adopted by the British Bankers Association in 1986 as a benchmark rate. It has subsequently become the global standard for the rate at [...]
Currently, there are many different definitions of open banking in our industry. Depending on the motivations of the reviewer, it can be defined as “an attempt to democratize financial data exchange by allowing access to [...]
Marc Ernest joined Franklin Mint Federal Credit Union ($1.4B, Chadds Ford, PA) in 2008 after several years as a branch manager in the community banking world. He held several branch management roles within the [...]
We’re drawing to the end of Women’s History Month, a month that I think deserves some special reflection within the financial services industry. Financial services and products have historically been designed by and [...]
When I worked in a credit union, I oversaw the installation of new AML/CFT (or BSA) software for our credit union to use. The salesperson promised the installation would be seamless and had all [...]
Considered the premier education and networking event of the year for credit union finance professionals, CUNA Finance Council Virtual Conference is scheduled for May 18-20. The conference offers a robust slate of speakers, sessions, tools [...]
The past year has brought changes and adjustments to almost every aspect of daily life. The way we socialize, exercise, entertain ourselves, and conduct the most basic daily activities have all changed. As consumers attempted [...]
2021 will be an incredibly challenging year for financial institutions. Many organizations experienced net income declines in 2020 and in a recent study 51% report that they expect similar performance this year. No doubt, the [...]
Over the past few years, I have noticed many credit unions make a common mistake - failure to track the expiration dates of their critical vendor contracts. Why is this a mistake? It is because [...]
CUNA has been awarded a Top Workplaces 2021 honor by The Wisconsin State Journal for the second consecutive year. The list is based on employee feedback gathered through a third-party survey administered by Energage, an [...]
Bank lobbyists are continuing to push misleading attacks against credit unions to lawmakers, but NAFCU is setting the record straight by providing the facts on the benefits of the credit union tax exemption and more. "[...]
