Everything and everybody has changed since COVID-19 upended our entire world over a year ago. Customer’s financial circumstances are different than pre-pandemic. Some have saved more than ever before. Others have reduced or lost [...]
The financial educators at Philadelphia Federal Credit Union ($1.5B, Philadelphia, PA) didn’t let the pandemic stop the cooperative’s efforts to encourage financial wellness in the City of Brotherly Love. Instead, it added [...]
When a loved one is lost, that person’s finances are the last thing anyone wants to deal with. It’s adding insult to massive injury and tends to be a drawn-out ordeal. But, for [...]
Maybe you're a college student working a part time job, a single parent supporting a house full of kids, or you're just in a situation where money is tight: sometimes it feels like you just [...]
We are all creatures of habit. Some habits are good. For example, some simplify our lives by allowing us to do everyday things without a lot of mental effort, like putting both feet on the [...]
Most businesses—credit unions included—are always looking for ways to save on basic operational costs. Efficiency is the name of the game when you want to keep your members happy and, ultimately, pass on [...]
One of the great things about working with credit unions of every size all over the country is that they’re all so different. Every CU has its own interesting culture and unique way of [...]
CUNA and Ballard Spahr LLP will present a webinar for credit unions anticipating crossing the threshold of $10 billion in assets, and along with that threshold, falling under the jurisdiction of the Consumer Financial Protection [...]
President Joe Biden Tuesday signed into law legislation to extend the paycheck protection program's (PPP) loan application deadline to May 31 and allow the Small Business Administration (SBA) to continue processing pending applications until June [...]
The COVID-19 pandemic has given Community First Credit Union of Florida ($2.0B, Jacksonville, FL) license to reimagine its branch experience. Through the aid of its process improvement team, the credit union has reconsidered the [...]
Do you feel like your business is moving faster than the talent? Having the right talent that grows and changes with the business can feel elusive, but conscious effort and focus in this area can [...]
Most credit unions consider outsourcing marketing simply as a cost savings on FTEs. That’s one way to look at it, but there are more benefits than just cost savings. True, the average salary of [...]
The job of an HR professional is extensive. A typical HR department is responsible for recruitment, payroll, attendance management, performance reviews, and employee relations—just to name a few. It seems like HR departments are [...]
At the last National Credit Union Administration (NCUA) Board meeting, the NCUA Board approved an interim final ruleto update NCUA’s regulations regarding the Central Liquidity Facility (the Facility or CLF). The need for the [...]
With the growth of legal medical and recreational cannabis programs across the U.S., a well-developed playbook has emerged which can help credit unions bank the cannabis industry more efficiently and effectively. A key component [...]
