The power of a single decision
Double-digit loan growth and membership growth—that’s what one credit union achieved thanks to one bold strategic decision. Do you feel stuck? Are you spinning your wheels trying to grow loans and membership but [...]
News Archives
The future is (already) here: what FIs need to know about artificial intelligence
Artificial intelligence used to be something unimaginable, a futuristic science fiction trope. But in 2021, it’s not a matter of when the future will get here. The future is already here. Artificial intelligence is [...]
Litigation risk: Account fees
In the past few years, credit unions have faced increasing litigation risk from plaintiffs’ attorneys filing class action lawsuits, particularly in the area of various fees that may be assessed to both members and nonmembers. [...]
The secret behind SEG success at Franklin Mint FCU
Franklin Mint Federal Credit Union ($1.4B, Chadds Ford, PA) is coining new business relationships to the tune of 500 new select employee groups (SEGs) a year. Typically, a SEG is a source for consumer [...]
Money and marriage: Common pitfalls to avoid
For many people, the day they get married is one of the happiest days of their lives. The dress, the reception, being surrounded by family and friends, and vowing to spend the rest of your [...]
3 ways to get more enjoyment out of your job
Studies have shown that 20% of people enjoy their jobs, 20% dislike their jobs, and the rest pretty much feel "blah" about it. If you have a job that you’re passionate about, that is [...]
Still maintaining the status quo?
Legacy technology… we’re hearing the term a lot these days. And for good reason. When it comes to the way banks and credit unions run, it’s messing with… well… everything. But, as CRMNEXT [...]
How CUs can counter the ‘monolithic,’ model minority stereotypes during AAPIHM and beyond
May is Asian American and Pacific Islander Heritage Month (AAPIHM)! It is a month to lean into and celebrate the accomplishments, achievements, and contributions of Asians and Pacific Islanders to the United States. For me, [...]
5 ways to support young professionals
Credit unions have thrived during the last few months and have been able to make strides in innovation. By the rapid pace of change at all levels, from executives to tellers, everyone has had to [...]
Get skin in the game: 3 key criteria for your online digital marketing solution
In the first blog of this series, Your Competition is Advertising On The Internet - Shouldn’t You?, we discussed that retailers and financial institutions alike have realized the need to advertise where their account [...]
Open Your Eyes to a Credit Union® lands in Wyoming
Credit Union Awareness LLC announced today that the AI driven, category-level brand campaign Open Your Eyes to a Credit Union® has launched in Wyoming. Open Your Eyes to a Credit Union® is a first of [...]
Fed begins April meeting, expected to hold rates
The Federal Open Market Committee (FOMC) – the Fed's monetary-policy setting arm – begins its April meeting today and is expected to hold the federal funds target rate range at its current 0 percent to 0.25 [...]
Good Governance: Building your associate board member program, from the philosophy up
The debate over the best governance practices for board succession rages on. It is a routine topic in every single engagement and interview we conduct. The issues of diversity and term limits are especially prominent [...]
Highlights from PSCU Virtual Member Forum 2021
PSCU was pleased to host its second Virtual Member Forum for credit unions last week. While virtual fatigue is a challenge that many are facing in the world of events and meetings, we are thrilled [...]
5 success tips for novice real estate investors
Real estate investing has the potential to be a great source of secondary income and could even become a primary source of income for some investors. Starting on the right foot and understanding the process [...]