To understand and appreciate diversity in the workplace, you must first develop an understanding of yourself and the ways in which you and those around you develop your worldview. An ability to use a variety [...]
On March 11, 2021 the Consumer Financial Protection Bureau (CFPB) announced it was rescinding a policy statement it had issued in January 2020. The rescission of this policy statement could have a significant impact on [...]
There’s no getting around it—talking to your loved ones about estate planning can be awkward. It’s understandable! Talking about the inevitable with family members can bring up unwelcome feelings about their death, [...]
Creating a sound and compliant overdraft program has always been the goal. Since the 2005 Final InterAgency Guidance was published, regulatory examiners were typically the only people who reviewed these programs. Maybe the financial institution [...]
The year-long experiment in remote working is wrapping up as COVID-19 vaccines roll out, and the debate around where people work is heating up. On one extreme you have GitLab, a company that has been [...]
I recently wrote about how setting high expectations is good for your team – doing so essentially sets the stage for self-fulfilling prophecies. But while you can communicate what you want your employees to achieve – and [...]
Welcome to the CUInsight Minute, sixty seconds from our Managing Editor John Pettit with our favorite reads from the week. Mentioned: Cannabis banking: How well do you know your members? by TONY REPANICH, SHIELD COMPLIANCE [...]
If you’re looking for ways to save money, look no further than your trips to the gas station. Gas isn't cheap these days, but there are a few ways you can save money every [...]
Buildings often don’t get the credit they deserve. They ground your organization and play a deep, cultural role – even when many employees aren’t there. They serve as a physical embodiment of your brand, [...]
The Consumer Financial Protection Bureau (CFPB) has reversed course on its January 2020 policy statement regarding the prohibition on abusive acts or practices “to better protect consumers and the marketplace … and to enforce the law [...]
Birds chirping. Ice melting. Packing away the suede boots and swapping them out for sandals and flip flops. As we wash off the salt gunk from our vehicles (if you’re in the south you [...]
NCUA Chairman Todd Harper has been named Chairman of the Federal Financial Institutions Examination Council (FFIEC). His two-year term runs from April 1, 2021, through March 31, 2023. The Council also named Blake Paulson, Acting [...]
House Financial Services Committee members Tom Emmer, R-Minn., and Ed Perlmutter, D-Colo., have introduced NAFCU-sought legislation that would improve existing language in the Federal Credit Union (FCU) Act related to expulsion in order to protect [...]
After years of being a relatively uninspired self-service add-on, mobile banking has become a primary means of engagement for credit unions. Moving beyond transactional convenience to a critical channel throughout the pandemic, it’s how [...]
Have you ever asked yourself why people do business with your financial institution? When I ask our clients that question, the answers I get are usually: “We offer low rates on loans and higher rates [...]
