On March 1, 2021, I was inducted into the African American Credit Union Coalition (AACU) Hall of Fame. I am a native Washingtonian and 32-year veteran of the credit union industry. Currently, I serve as [...]
Congress charged credit unions with “promoting thrift … [and providing] credit for provident or productive purposes,” in 1934 and credit unions continue to fulfill this mission today, CUNA Chief Advocacy Officer Ryan Donovan wrote to all [...]
The Federal Open Market Committee (FOMC) Wednesday maintained the federal funds target rate at its current range of 0 to 0.25 percent. Of note, in an optimistic signal, the word "considerable" was removed from [...]
During my 45-year career in financial services, I was a mentor and a mentee many times. Taking the time to be a mentor and to be mentored was important because everyone benefitted from my doing [...]
Credit unions of all sizes face growing pressure to improve efficiency by increasing the scale of their operations. Scaling allows credit unions to provide essential technology to ensure a competitive member experience. It involves using [...]
On April 22, 2021, Elan presented a webinar titled “How to Protect Cardmembers Against Cybersecurity and Fraud Threats” which was hosted on creditunions.com. Chris Draack, National Sales Director from Elan discussed the current cybersecurity [...]
Fareed Zakaria had an excellent article in the Washington Post earlier this month. The focal point of the article underlined the notion that, from a public policy standpoint, we spend too much time thinking about [...]
During our recent webinar, New Contactless Payment Trends and Best Practices, we covered how contactless trends are shaping in light of accelerated contactless adoption expectations from consumers. Until 2020, we have been focusing on contactless [...]
In 1948, Father Edward J. McCarthy founded Guadalupe Credit Union ($217.7M, Santa Fe, NM) to serve the parishioners of Our Lady of Guadalupe Church in Santa Fe, NM. In its nearly 75-year existence, the [...]
I know you're all sick and tired of hearing me talk about saving money. If I tell you to ditch your cable for streaming platforms one more time, you'll probably threaten me with bodily harm. [...]
You can exponentially improve employee engagement by sharing the big picture, and helping each team member to understand their vital role in bringing it to light. You can similarly improve your own engagement as well. [...]
Just put your head down. Do your job. And then go home. How many of us have heard someone say this about their “career”? Or even worse, have had it directed at you about yours? [...]
CUNA supports oversight of financial technology companies, it wrote Wednesday to the Senate Banking, Housing, and Urban Affairs Committee. The committee conducted a hearing on so-called “rent-a-bank” relationships, and CUNA believes the committee should examine [...]
NAFCU Vice President of Legislative Affairs Brad Thaler reiterated the association's concerns about companies taking advantage of regulatory loopholes and chartering schemes to expand their reach in the U.S. financial system ahead of today's [...]
One of the key takeaways for new board volunteers at credit unions is the emphasis on the human touch. Credit unions like to promote the superior quality of their member interactions versus those of commercial [...]
