At best, 2020 was a year of change; at worst it was a year of hardship, punctuated with largely negative memories. Regardless of how you remember it, now that we’ve successfully transitioned to a [...]
The Consumer Financial Protection Bureau’s (CFPB) stated intention to review the General Qualified Mortgage (QM) rule brings uncertainty and instability to the mortgage financing system, CUNA wrote to the CFPB Monday. In February, the [...]
The Bureau of Labor Statistics revealed non-farm payrolls increased 916,000 in March, with the unemployment rate dipping to 6 percent. NAFCU Chief Economist and Vice President of Research Curt Long analyzed the report in [...]
Credit and debit cards have long been a popular payment method in the United States. In 2016, card purchases in the United States represented 56% of all transactions. Yet cultural, operational, and behavioral factors all [...]
Despite an accelerating adoption of digital banking in response to the pandemic, credit unions and community banks are still going full steam ahead with physical branching strategies. We recently sat down with Whitney Loe to [...]
Customer Service and Compliance…the two aren’t often said in the same breath, but –– in truth –– they’re connected at the hip. And this week on CRMNEXT’s Banking On Experience, Rachel Guyselman (Compliance [...]
If a credit union’s current branches have more space than they need after COVID-19 and the great shift to digital self-service, why not rent excess square footage to a paying business that offers complementary [...]
These days, it’s a pretty safe bet that everyone’s on Facebook. Honestly, it’s kind of weird when you meet someone who doesn’t have an account. Facebook has become the way you [...]
As COVID-19 vaccines roll out and people return to their pre-pandemic work schedules, the obligations of compliance officers may also be returning to “normal” as some of the crisis-related flexibilities are reversed. Last week, the [...]
Thank you for tuning in to episode 5 of The CUInsight Network, with your host, Randy Smith, co-founder of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who [...]
We can liken the events of 2020 to a toddler or teenager’s tantrums. Like a widely dramatic mood swing, day to day we never knew what would come next. It taught us how to [...]
The blockbuster movie Jerry Maguire turns 25 this year, which means I’ve been saying “Show me the money” for longer than several of my colleagues have been alive. That stings as much as learning [...]
There’s been a lively debate going on around the National Credit Union Association’s (NCUA) proposal to extend the lending capabilities of Credit Union Service Organizations (CUSOs), with a final vote of 2-1 in [...]
CUNA received its first nomination for the District 6, Class B special election: Seth Schaefer, president/CEO, Rivermark Community CU, Beaverton, Ore. Two CUNA Directors recently announced their resignation from the Board of Directors: in [...]
House Financial Services Committee members Tom Emmer, R-Minn., and Ed Perlmutter, D-Colo., Thursday introduced NAFCU-sought legislation that would improve existing language in the Federal Credit Union (FCU) Act related to expulsion in order to protect [...]
