We have blogged several times before about the Telephone Consumer Protection Act (TCPA) and what is an “autodialer” under the rules and on April 1, 2021 the Supreme Court provided some clarity. As background, in [...]
The Financial Crimes Enforcement Network (FinCEN) has issued an advance notice of proposed rulemaking (ANPR) to solicit public comment on questions pertinent to the implementation of the Corporate Transparency Act (CTA), enacted into law as [...]
Banks and credit unions continually have to make a choice when it comes to technology—maintain the status quo and risk losing account holders, or go through the disruption and cost of a big IT [...]
Demand for new vehicles fell dramatically in 2020 following the COVID-19 pandemic. At the same time, demand increased for used vehicles as Americans avoided public transportation and ride-share services, increasing the cost of used cars [...]
I’m a Marvel fan. I love Stan Lee (and all of the creators) and the wonderful heroes, characters, and adventures he created for all of us to enjoy on the big and little screens. [...]
While you can spend thousands upon thousands of dollars to increase brand awareness, your most valuable marketing asset is right in front of you. Employees are the best, but possibly the most overlooked, brand ambassadors [...]
NAFCU President and CEO Dan Berger and NCUA Chairman Todd Harper Monday discussed credit union concerns and priorities on a number of key issues, including the need for increased capital flexibility during the coronavirus pandemic [...]
Wall Street has had more than its share of drama over the last three decades. However, what started to unfold two Fridays ago with Bill Hwang’s Archegos family office had grizzled Wall Street veterans [...]
Having digital functionality for all aspects of banking is no longer optional. While many small and mid-sized financial institutions hesitated to invest in digital, Covid-19 forced the entire industry to provide consumers digital options where [...]
Times are changing quickly in B2C marketing for the financial industry. New approaches and terms are surfacing on a regular basis. Over the past year, the drive has been even greater as financial institutions (FIs) [...]
In Part 1 of this series, we introduced ways for your credit union to implement a progressive plan design that enables retirement readiness. Plan design decisions are elemental in helping people achieve positive outcomes. So [...]
Improving people’s financial well-being takes creativity, commitment and a culture of service. These are the stories of credit unions and how they are putting people’s financial well-being at the center of their strategy. [...]
The risks of noncompliance at a credit union are nothing to scoff at. Just looking at the Wells Fargo cross-selling case in 2016 gives a hint at the disastrous consequences, from attorneys general filing actions [...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, April 21st titled, Little Giants: Have a BIG community impact at any size. We hope you’ll join us! Register here. It’ll come as [...]
In his now-famous Ted Talk from 2009 titled ‘Start with Why’, Simon Sinek posits that every organization and individual knows what they do, many know how they do it, but the truly inspired leaders and [...]
