The majority of people in America expect their primary financial institutions to help them improve their financial health, yet only 14% “agree strongly” that they are actually receiving this service. This gap in expectations is [...]
CUNA Senior Economist Jordan van Rijn spoke with The Simple Dollar recently on mortgage forbearance and what borrowers should do regarding future forbearance. The CARES Act allows homeowners to apply for a six-month forbearance period [...]
President Joe Biden has named Todd Harper as NCUA Board chair. Harper, the board's only Democrat, has served as a board member since April 2019. "NAFCU congratulates Todd Harper on being named NCUA Board chairman," [...]
As we enter 2021, it’s widely understood that COVID-19 was a major accelerator for digital transformation in banking. Credit unions’ most highly engaged members didn’t need a pandemic to push them into digital [...]
In two decades at the helm of Element Federal Credit Union ($52.2M, Charleston, WV), Linda Bodie has seen a lot. But nothing like this. The COVID-19 pandemic has caused upheaval among her 5,200 [...]
If you’re looking to find ways that can improve the bottom line, look no further than your digital efforts. Often bank leaders consider ‘finding waste’ as going through the balance sheet and uncovering unnecessary [...]
It is a new year and our international standard setters are fast at work on their regulatory agenda. This year is shaping up to be a challenging year for everyone with the effects from COVID-19 [...]
The word "purpose" has taken center stage in this Purposeful Talent Development blog series since it began in 2018. The way we work, communicate and develop talent has shifted a bit since then, but one [...]
Is your branching strategy driving growth or presenting a barrier to success? Building an effective business and marketing case to support each of your branches is critical to meeting your credit union or community bank’[...]
For more than a decade, the need for retirement savings and the level of focus needed on an individual’s investment plans has changed dramatically. The world around us has pivoted away from providing traditional [...]
As we look at the impact COVID-19 has had on our country over the past year, one thing is stunningly clear: Women in the U.S. have taken an outsized hit. Women are not only [...]
Member expectations for rapid innovation, digital-first technology and seamless accessibility is impacting everything we do, especially since COVID-19. As the business of payments continues to rapidly evolve, credit unions need to be more sensitive to [...]
In my previous article on this topic, 5 tips to improve the quality of feedback we provide, I wrote about being on the “giving” end of feedback and ideas to help do that well. Now [...]
As the credit union system continues to manage the challenges of COVID-19, Credit Union National Association (CUNA) is pleased to welcome Scott Gottlieb, M.D., former Food and Drug Administration (FDA) Commissioner, to its annual [...]
As work on Capitol Hill begins under President Joe Biden and the Democrat-controlled Congress, NAFCU's award-winning advocacy team is maintaining close contact to ensure decision makers are aware of credit unions' efforts in their communities [...]
