When leaders commit to diversity, equity, and inclusion, they must start with deep self-reflection. It is not uncommon for someone to disavow racism or reject gender discrimination. It is less common to understand what it [...]
It’s hard to believe a year has passed since first news of COVID-19 hit the airwaves. The world is certainly a remarkably different place than it was just twelve short months ago. The kinds [...]
February is Black History Month and the best way credit unions can celebrate is by designing their business models to help create economic equality. The first step is admitting we have a problem. The Joint [...]
If Zoom happy hours have grown stale, traditional Zoom meetings are past rotten. You and your team have likely felt the fatigue of endless video conferencing and phone calls. While encouraging employees to attend another [...]
CUNA President/CEO Jim Nussle discussed CUNA housing priorities and other issues on a call with Federal Housing Finance Administration (FHFA) Director Mark Calabria. Calabria’s term as FHFA director runs into 2024. “I thank [...]
In response to the NCUA's proposed rule to modernize the definition of a "service facility" for multiple common bond (MCB) federal credit unions (FCUs), NAFCU Senior Regulatory Counsel Elizabeth LaBerge shared the association's support of [...]
As a parent, I often struggle to balance working full-time with raising three young children. My days often feel like a whirlwind of clients and workshops, and then I have to quickly shift into parenting [...]
When it comes to personal finances, all credit union members are concerned about weaving a financial safety net for themselves and their families. In fact, according to recent research from a survey we conducted at [...]
The new Biden Administration means change at all Executive Branch agencies. In this edition of Capital Corner, I’ll take a look at the National Credit Union Administration, where Democrat Todd Harper was designated Chairman [...]
Think about how you use your own mobile device. When do you first look at it during the day? What messages do you check first? Which messages are you most likely to respond to? For [...]
On Jan. 1, I stepped up into the newly created role of executive vice president at my organization, $158 million Campco Credit Union, Gillette, Wyoming, which is now celebrating its 50th anniversary serving members. Starting [...]
We’ve been living through the digital transformation for years, but the COVID-19-related disruptions of 2020 really kicked it into overdrive. Millions of Americans had to adjust to working from home, learn how to navigate [...]
There has been a lot of buzz surrounding the #1 threat to every business: data breaches. According to the Ponemon Institute, in 2020, the average total cost of a data breach in the United States [...]
In a previous life, I worked for an organization that did a great job of mining the existing database. While we were always on the lookout for net new business, we had built up a [...]
When I think back to the beginnings of my credit union career 25-ish years ago, I shutter at some of the simple, but impactful, mistakes I made. So, if you’re making any of these [...]
