Emerging fraud trends for 2021 and beyond
Before we dive into this topic, I want to preface by saying, I know, no one wants to go back and think about 2020 (what a nightmare!), but if we’re going to have a [...]
News Archives
Here’s how top companies prepare for the future
While we create strategic plans and identify opportunities to pursue down the road, the coronavirus pandemic forced us to adapt and make changes a lot more quickly than we typically plan. Our business models and [...]
CUInsight Minute with Lauren Culp – January 12, 2021
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: Practicing self-care at work by LIZ SANTOS, GALLAGHER Self-care isn’t a new [...]
4 ways to make budgeting fun-ish
Let’s be honest, nothing about budgeting seems/sounds/feels fun. So, saying I’ve got three ways to make budgeting fun probably makes you want to tell me to get lost. I get it. [...]
Becoming your members’ primary financial relationship
It is every credit union’s goal to become the primary financial relationship for its members – the relationship that supports their daily financial needs and helps them improve their overall lifestyle. To achieve PFR status, [...]
Reviving the value of career development
The COVID-19 pandemic has changed the way people work. The Society for Human Resource Management (SHRM) reports that 83% of employers are adjusting their business practices in light of the pandemic. Now more than ever, [...]
3 ways to keep your remote workforce engaged
Remote work is no longer a growing trend. It is here, and as leaders, we need to continue to strive for connection in this digital world. Whether you're the type of leader who views remote [...]
NCUA’s Harper looks to meet pandemic challenges
NCUA Chairman Todd Harper said he looks forward to working with all stakeholders as NCUA responds to the economic fallout created by the pandemic, position for future challenges and strengthen its commitment to consumer financial [...]
Acting director seeks to ‘re-orient’ CFPB’s work
CFPB Acting Director Dave Uejio yesterday shared his vision for the bureau's Division of Consumer Education and External Affairs (CEEA) as it works to implement his policy priorities. Uejio has said providing relief to consumers [...]
‘Be right there with them’
Build a cohesive team that understands its purpose and mission by demonstrating those actions yourself. “If you want people to treat each other respectfully, you should treat people with respect. If you want a team [...]
Survey reveals a hidden customer exodus going on in banking
Transaction account data often can pinpoint defections of consumer deposits into someone’s mutual fund or another institution’s CD, but it’s harder to know when one of your checking customers decides to take [...]
Diversity and inclusion in the workplace Part 4: The case for inclusion
If you’ve ever done any group training or teambuilding exercises, you’ve likely been exposed to the benefits that come with working with a diverse team. The presentation varies, but you’re usually asked [...]
SMCU distributes dollars and dreams during a destructive year
When the citizens of San Mateo County started experiencing economic distress caused by the COVID-19 pandemic, their local community credit union sprang into action, creating the SMCU Community Fund on April 14, 2020. Throughout the [...]
Be alert for financial schemes targeting seniors and vulnerable adults
You may feel that your money is safe and that you’d never fall victim to a financial scheme — and neither would your loved ones. However, there are bad actors in the world cooking up [...]
Goals can be the death of your credit union
Let’s be clear: It’s not the goals that will kill your credit union. It’s how you think about those goals that could kill your credit union. Which of the following is the [...]