Existing-home sales fell 3.7 percent in March to a seasonally-adjusted rate of 6.01 million units, representing a 12.3 percent increase in sales versus a year ago. NAFCU's Curt Long analyzed the data [...]
It’s nothing new to offer a survey after completing a task. Most service industries ask customers to complete some sort of survey that helps them gauge how they are doing. In our industry, most [...]
Data analytics is no longer available only to massive technology corporations and big banks. In fact, with access to enough data, even smaller credit unions can join the fun. With several data analytics platforms that [...]
It’s been a little over a year since the COVID 19 pandemic drop-kicked credit unions’ 2020 plans out the window and made them re-evaluate many areas of their business. I’ve spoken to many [...]
Over a short time span, chatbots have become standard practice in customer service. Services from basic troubleshooting advice to full-fledged payment services are available to consumers with minimal intervention from human staff. As with any [...]
https://open.spotify.com/episode/4qaYiu9ZVbAMppKBFXxZon The inaugural episode of our podcast will introduce our show, and cover our first topic—how Generation Z thinks about banking. Christian Hibbard gives a first-hand perspective, and also [...]
As leaders, taking time for self-reflection is just as important as the time you take to build relationships with your team and develop strategic plans. During reflection, we consider our goals, feedback from others, lessons [...]
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week. Mentioned: Income disparity is rising – what it means for your credit union by BRAD [...]
Have you ever celebrated a birthday and thought, “How am I this old?” That happened to me this week as I hit the big 4-0. So far it feels like just 39. No new back [...]
Financial regulation in the United States dates back to the Declaration of Independence when the fledgling states set limits on loan rates, and for the first two centuries of the country’s existence regulatory change [...]
As a leadership consultant and success coach, I believe that habits are an important element of leadership success. Our daily practices are what support our focus, results, and growth to be at our best every [...]
Minnesotans’ hearts have been heavy this month. The recent killing of another young Black person at the hands of police while we waited with heavy anticipation for the verdict in the Derek Chauvin trial was [...]
NCUA’s Interim Final Rule published Monday is designed to ensure that federally insured credit unions remain operational and liquid during the COVID-19 pandemic, according to NCUA staff. Staff briefed the NCUA board on the [...]
Following the paycheck protection program's (PPP) extension to May 31, the Small Business Administration (SBA) has issued a new procedural notice for first-draw PPP borrowers seeking a loan increase. The notice clarifies that eligible borrowers [...]
Today many credit unions don’t think it even matters that they are financial cooperatives. Sure, they may put something like this on their website: “We are a not-for-profit financial institution owned and operated by [...]
