I know you're all sick and tired of hearing me talk about saving money. If I tell you to ditch your cable for streaming platforms one more time, you'll probably threaten me with bodily harm. [...]
You can exponentially improve employee engagement by sharing the big picture, and helping each team member to understand their vital role in bringing it to light. You can similarly improve your own engagement as well. [...]
Just put your head down. Do your job. And then go home. How many of us have heard someone say this about their “career”? Or even worse, have had it directed at you about yours? [...]
CUNA supports oversight of financial technology companies, it wrote Wednesday to the Senate Banking, Housing, and Urban Affairs Committee. The committee conducted a hearing on so-called “rent-a-bank” relationships, and CUNA believes the committee should examine [...]
NAFCU Vice President of Legislative Affairs Brad Thaler reiterated the association's concerns about companies taking advantage of regulatory loopholes and chartering schemes to expand their reach in the U.S. financial system ahead of today's [...]
One of the key takeaways for new board volunteers at credit unions is the emphasis on the human touch. Credit unions like to promote the superior quality of their member interactions versus those of commercial [...]
Double-digit loan growth and membership growth—that’s what one credit union achieved thanks to one bold strategic decision. Do you feel stuck? Are you spinning your wheels trying to grow loans and membership but [...]
Artificial intelligence used to be something unimaginable, a futuristic science fiction trope. But in 2021, it’s not a matter of when the future will get here. The future is already here. Artificial intelligence is [...]
In the past few years, credit unions have faced increasing litigation risk from plaintiffs’ attorneys filing class action lawsuits, particularly in the area of various fees that may be assessed to both members and nonmembers. [...]
Franklin Mint Federal Credit Union ($1.4B, Chadds Ford, PA) is coining new business relationships to the tune of 500 new select employee groups (SEGs) a year. Typically, a SEG is a source for consumer [...]
For many people, the day they get married is one of the happiest days of their lives. The dress, the reception, being surrounded by family and friends, and vowing to spend the rest of your [...]
Studies have shown that 20% of people enjoy their jobs, 20% dislike their jobs, and the rest pretty much feel "blah" about it. If you have a job that you’re passionate about, that is [...]
Legacy technology… we’re hearing the term a lot these days. And for good reason. When it comes to the way banks and credit unions run, it’s messing with… well… everything. But, as CRMNEXT [...]
May is Asian American and Pacific Islander Heritage Month (AAPIHM)! It is a month to lean into and celebrate the accomplishments, achievements, and contributions of Asians and Pacific Islanders to the United States. For me, [...]
Credit unions have thrived during the last few months and have been able to make strides in innovation. By the rapid pace of change at all levels, from executives to tellers, everyone has had to [...]
