Accepting online payments from your customers isn’t just about having a sleek and easy checkout process. Handling sensitive payment data means that businesses are subject to rules and regulations from various entities. In my [...]
We're now at a place where we're starting to envision the end of the coronavirus pandemic and what life looks like after all this. As we look toward the future, I found this McKinsey article [...]
Welcome to the CUInsight Minute, sixty seconds from our Associate Publisher Robbie Young with our favorite reads from the week. Mentioned: 5 ways to support young professionals by COURTNEY SCOTT, CUINSIGHT Credit unions have thrived [...]
Every leader wants to have a good relationship with their team, and there are a few phrases you can use to help improve those relationships. Here are four things you can say to make your [...]
Last summer we experienced a priority shift that led many of our credit union members to a simple realization: they don’t have to go too far to have fun in the summer. Life in [...]
The butterflies are finally arriving. About 18 months ago, I joined more than three dozen credit union executives (henceforth “we” and “our”) on a journey towards being digital first while balancing the personal touch. The [...]
On March 1, 2021, I was inducted into the African American Credit Union Coalition (AACU) Hall of Fame. I am a native Washingtonian and 32-year veteran of the credit union industry. Currently, I serve as [...]
Congress charged credit unions with “promoting thrift … [and providing] credit for provident or productive purposes,” in 1934 and credit unions continue to fulfill this mission today, CUNA Chief Advocacy Officer Ryan Donovan wrote to all [...]
The Federal Open Market Committee (FOMC) Wednesday maintained the federal funds target rate at its current range of 0 to 0.25 percent. Of note, in an optimistic signal, the word "considerable" was removed from [...]
During my 45-year career in financial services, I was a mentor and a mentee many times. Taking the time to be a mentor and to be mentored was important because everyone benefitted from my doing [...]
Credit unions of all sizes face growing pressure to improve efficiency by increasing the scale of their operations. Scaling allows credit unions to provide essential technology to ensure a competitive member experience. It involves using [...]
On April 22, 2021, Elan presented a webinar titled “How to Protect Cardmembers Against Cybersecurity and Fraud Threats” which was hosted on creditunions.com. Chris Draack, National Sales Director from Elan discussed the current cybersecurity [...]
Fareed Zakaria had an excellent article in the Washington Post earlier this month. The focal point of the article underlined the notion that, from a public policy standpoint, we spend too much time thinking about [...]
During our recent webinar, New Contactless Payment Trends and Best Practices, we covered how contactless trends are shaping in light of accelerated contactless adoption expectations from consumers. Until 2020, we have been focusing on contactless [...]
In 1948, Father Edward J. McCarthy founded Guadalupe Credit Union ($217.7M, Santa Fe, NM) to serve the parishioners of Our Lady of Guadalupe Church in Santa Fe, NM. In its nearly 75-year existence, the [...]
