While the pandemic caused many credit unions to hit the brakes on potential mergers, the recovery has been an impetus for others to begin researching their viability. Learn about what credit union leaders expect in [...]
Online Account Opening (OAO) has been increasingly important to banks as they transitioned to a more digital banking environment. Since Covid-19 has accelerated the move toward digital banking, effective OAO is now critical for a [...]
The events of 2020 probably caused more upheaval in the credit card industry than had been experienced in quite some time. The payments industry had to quickly adapt, and credit unions that were slow to [...]
The economy is finally starting to rebound a year after the recent pandemic. As detailed in the just-released Q1 2021 TransUnion Industry Insights Report, consumers are performing well one year since the pandemic began, and [...]
As CEO and co-founder of EmpowerFi™, I understand the common experiences you may encounter as you climb the corporate ladder and maneuver your way through your journey from credit union marketer to CEO. Learning to [...]
As so many of us did when the pandemic kept us in lockdown for months, my husband and I binged way too much TV. One of my family’s favorite shows, and I mean the [...]
The Federal Reserve announced Tuesday an extension of the comment deadline for its debit card routing requirements proposal. CUNA joined other organizations earlier this month calling on the Fed to extend the July 12 comment [...]
The NCUA Monday announced the dates for its second Diversity, Equity, and Inclusion (DEI) Summit, happening virtually Nov. 2-4. The summit brings together industry professionals and leaders who are committed to advancing DEI for a [...]
There’s no denying that board members are vital to any credit union. A robust and effective board of directors is key to a credit union’s success, ensuring it is consistently making strides toward [...]
Delinquent borrowers at STCU ($4.4B, Liberty Lake, WA) receive more than phone calls, letters, and emails seeking to make payment arrangements. Since the Great Recession, the Evergreen State cooperative has used a dual approach [...]
Want to start a fight in a group of marketers? Ask them about the effectiveness of emails, and specifically, email newsletters. Most of us have signed up for them for any number of reasons, just [...]
Regulatory technology, or RegTech, was developed in the wake of the FinTech revolution and has been continuously expanding since the financial crisis of 2008. Experts predict it will rapidly advance the regulatory landscape by offering [...]
More we, less me. Sounds pretty basic, but it can make or break the culture at your financial institution. So, are you ready to really tap into the power of cohesive leadership? Enter the queen [...]
Happy Monday, compliance peeps! We’ve made it to another week, and the first day of summer is here! I hope that you have some plans to enjoy it in the coming weeks and months. [...]
Amazon Prime Day is now a two-day event (it ends tonight!) and it is a great excuse to buy some things you need (or just really want). If you've spent more time working from home [...]
