Is your credit union one of the many that are burdened with finding, affording, and retaining skilled staff – especially in such a specific niche as credit union accounting? Do you struggle with key person risk [...]
Even before the pandemic, traditional mortgage closings were too often inconvenient for members and inefficient for credit unions. That’s why when Beth Eller joined Truliant Federal Credit Union ($3.5B, Winston Salem, NC) in [...]
I was recently watching a documentary about life in Japan, and while I was blown away by a number of sights, one thing I wasn’t prepared to be so impressed by was their vending [...]
Trends in retail banking have shifted in the last few years, but digital transformation and increasing digital customer demands are making strides to change the industry forever. In our experience economy, consumers expect more than [...]
Wondering why your credit union marketing isn’t yielding the results you had hoped for? Baffled by why you’re missing goals and not growing? Hit pause right now. Look at some of your credit [...]
When making the decision to bank cannabis, a credit union must take into account an extraordinary number of factors, from market opportunity, financial goals, institutional risk, and staffing requirements to name a few. For most [...]
This question ought to be on every agenda heading into this year’s post-summer planning session sprint for community financial institutions. Haven’t heard of “T” before? No need for trepidation. Here’s a quick [...]
The U.S. Supreme Court ruled Wednesday that the director of the Federal Housing Finance Agency can be removed at will by the president, overturning the current structure that allows the director to be removed [...]
Credit unions are encouraged to join NAFCU's Government Affairs Team to connect with policy makers and industry leaders during the premier credit union lobbying event of the year. NAFCU’s Congressional Caucus, held in Washington [...]
Even when consumers give 10 out of 10 on satisfaction with their primary financial institution, McKinsey research has found that only 7% of them buy new products there. In the current era of digital banking, [...]
When I got my first job at a credit union, I thought I would be there a short time until I found something better. I was looking for a job that aligned with my values [...]
“These things gotta happen every five years or so, ten years. Helps to get rid of the bad blood. Been ten years since the last one.” - Pete Clemenza, “Capo” Corleone Family If one questioned [...]
The economy continues to show signs of recovery in the past month as travel and in-person event attendance have increased following the CDC’s updated guidance for fully vaccinated individuals. Consumer comfort levels, among several [...]
Last week the Spring 2021 regulatory agenda was published, showcasing the regulatory plans and priorities of various federal agencies. We previously blogged on entries from the Consumer Financial Protection Bureau (CFPB). This blog will focus [...]
While the pandemic caused many credit unions to hit the brakes on potential mergers, the recovery has been an impetus for others to begin researching their viability. Learn about what credit union leaders expect in [...]
